Search Hotels Suites in Wesley Chapel South

"Great "

"We originally intended to stay for two nights; however, upon entering our room, we immediately encountered several serious concerns. The room had a very strong cigarette smoke odor. The wooden cabinet door covering the refrigerator was broken and hanging open, creating a tripping hazard that we nearly fell over. Additionally, the bathroom did not appear to have been thoroughly cleaned, and the toilet paper holder was coming out of the wall. Naturally, we were extremely disappointed. We contacted the front desk to report the refrigerator cabinet door issue, but after waiting over an hour with no resolution, we decided this was not an acceptable experience to spend our money on. We returned to the front desk and spoke with a staff member whom I believe was named Ben. We requested to check out and receive a full reimbursement. He informed us that he contacted his manager and was told that we would be reimbursed the full amount. Unfortunately, that refund has not been issued, and I have now been charged the full amount. So we got charged almost $400 for an hour of our time there. Would NOT recommend this staying at this hotel. "

"Clean nice"

"Did not like the fact that you had to valet our car and shuttled to our room. The rooms were kind of dates."