Search Hotels Suites in Wesley Chapel

"It was dirty. There was no housekeeping to speak of. You had to sign up for housekeeping when you got there. I signed up for it and it never came. It was dirty when we got there. Looks like it hasn't been deep cleaned maybe ever! Other than it being dirty I thought it was a great spot. That kind of ruins it though"

"We originally intended to stay for two nights; however, upon entering our room, we immediately encountered several serious concerns. The room had a very strong cigarette smoke odor. The wooden cabinet door covering the refrigerator was broken and hanging open, creating a tripping hazard that we nearly fell over. Additionally, the bathroom did not appear to have been thoroughly cleaned, and the toilet paper holder was coming out of the wall. Naturally, we were extremely disappointed. We contacted the front desk to report the refrigerator cabinet door issue, but after waiting over an hour with no resolution, we decided this was not an acceptable experience to spend our money on. We returned to the front desk and spoke with a staff member whom I believe was named Ben. We requested to check out and receive a full reimbursement. He informed us that he contacted his manager and was told that we would be reimbursed the full amount. Unfortunately, that refund has not been issued, and I have now been charged the full amount. So we got charged almost $400 for an hour of our time there. Would NOT recommend this staying at this hotel. "

"Did not like the fact that you had to valet our car and shuttled to our room. The rooms were kind of dates."

"My husband and I have been staying at this hotel for almost 20 years, every time we visit Tampa. This time was different and not in a good way. They started charging for parking! Ridiculous! We were approached by a Hilton sales person every time we even walked thru the lobby with them trying to sell us something which was off putting. We will not be staying here anymore. "