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"I had a child in the next room that was nonstop for over 5 hours. I asked to move my room, and I felt that the woman who was working the night shift was completely unsympathetic to my situation. I was speaking to someone else, and she injected herself into our conversation. I would only want people to know that this is a hotel that caters to families, that is ok. I just don't need the manager stating that my needs are also not important."