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Overview of Marriott Syracuse Downtown

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Exterior
Pillow top beds, in-room safe, desk, blackout curtains
Pillow top beds, in-room safe, desk, blackout curtains
Pillow top beds, in-room safe, desk, blackout curtains
Pillow top beds, in-room safe, desk, blackout curtains

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationThe Oncenter7 min walk
    Popular LocationArmory Square8 min walk
    Popular LocationMuseum of Science and Technology8 min walk
    AirportSyracuse, NY (SYR-Hancock Intl.)10 min drive

Choose dates to view prices

  • Club Room, 1 King Bed, Non Smoking

    4.4/5 guest room rating

    Room amenities

    • 388 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsClub Room, 1 King Bed, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking

    4.4/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed, Non Smoking
  • Room, 2 Queen Beds, Non Smoking

    4.5/5 guest room rating

    Room amenities

    • 388 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Non Smoking
  • Room, 1 King Bed, Non Smoking

    4.6/5 guest room rating

    Room amenities

    • 388 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking

About this area

Syracuse

Marriott Syracuse Downtown is located in Syracuse. Landmark Theatre and Museum of Science and Technology are cultural highlights, and some of the area's notable landmarks include Onondaga County War Memorial and Armory Square. Rosamond Gifford Zoo and New York State Fairgrounds are not to be missed.
Visit our Syracuse travel guide
Popular Location

What's nearby

  • The Oncenter - 7 min walk
  • Armory Square - 8 min walk
  • Museum of Science and Technology - 8 min walk
  • SUNY Upstate Medical University - 15 min walk
  • St. Joseph's Hospital Health Center - 15 min walk

Getting around

  • Syracuse Regional Transportation Center - 8 min drive
  • AirportSyracuse, NY (SYR-Hancock Intl.) - 10 min drive

Restaurants

  • Where to eat
  • Shaughnessys Irish Pub – Restaurant with a bar. Serves breakfast, lunch and dinner daily, happy hour available.

About this property

Marriott Syracuse Downtown

Historic Syracuse hotel in Downtown Syracuse, walk to Landmark Theatre
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business centre, a conference centre and valet parking. All 261 rooms offer free WiFi, pillowtop beds and Smart TVs with cable channels. Guests will also find 24-hour room service, Netflix and coffee/tea makers.
Marriott Syracuse Downtown offers 261 forms of accommodation with a safe and coffee/tea makers. Beds feature pillowtop mattresses. 40-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include complimentary toiletries and hairdryers.

This Syracuse hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains.

Recreational amenities at the hotel include a fitness centre.

Awards and affiliations

The property is a member of Historic Hotels of America.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of Commitment to Clean (Marriott)
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global), SafeStay (AHLA - USA) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 16 per day)
  • Valet parking on site (USD 20 per day)
  • On-site parking is wheelchair accessible

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11:00 AM: USD 5.00-16.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre

Family friendly

  • Dry cleaning service
  • Free cots/infant beds

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Luggage storage
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business centre
  • 21 meeting rooms
  • Computer station
  • Conference centre (34517 square feet of space)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Lever door handles
  • Roll-in shower
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Shared microwave
  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Linens
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 40-inch smart TV
  • TV channels
  • Netflix
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in from 4:00 PM - midnight
Late check-in subject to availability
Express check-in

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per accommodation, per stay
2 per room (up to 30 lbs/14 kg)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 5.00 and USD 16.95 per person (approximately)
  • Self-parking fee: USD 16 per day
  • Valet parking fee: USD 20 per day
  • Pet fee: USD 75 per accommodation, per stay
  • In-room safe fee: USD 0.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include carbon monoxide detector, a smoke detector, a security system and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Marriott Syracuse Downtown Hotel
Marriott Syracuse Downtown
Marriott Syracuse Syracuse
Marriott Syracuse Downtown Hotel
Marriott Syracuse Downtown Syracuse
Marriott Syracuse Downtown Hotel Syracuse

Frequently asked questions

Can I cancel my reservation for free at Marriott Syracuse Downtown and receive a full refund?
Yes, Marriott Syracuse Downtown offers free cancellation on select room rates, because flexibility matters! Please refer to Marriott Syracuse Downtown cancellation policy on our site for more details about any exclusions or requirements.
Is Marriott Syracuse Downtown pet-friendly?
Yes, Marriott Syracuse Downtown allows pets (limit 2 per room) with a maximum weight of up to 14 kg per pet. There's a fee of USD 75 per accommodation, per stay.
How much is parking at Marriott Syracuse Downtown?
Self-parking is available for USD 16 per day. Valet parking is available for USD 20 per day.
What time is check-in at Marriott Syracuse Downtown?
Check-in is from 4:00 PM - midnight. Late check-in is available during limited hours.
What time is check-out at Marriott Syracuse Downtown?
Checkout is at noon.
Where is Marriott Syracuse Downtown located?
Located in Downtown Syracuse, this historic hotel is within a 10-minute walk of Onondaga County War Memorial, Landmark Theatre and Everson Museum of Art. The Oncenter and Armory Square are also within 10 minutes.
4.4
Excellent
5 - Excellent
437
4 - Good
157
3 - Okay
59
2 - Poor
24
1 - Terrible
15

4.6/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.5/5

Property conditions & facilities

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Spotless! COVID-careful, very satisfied with protocols. A Would give 5 stars but - no microwave in room, couldn’t warm our food and beverages.
Stayed 2 nights in Nov 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Attention to detail. Room amenities. Following COVID 19 guidelines
Stayed 2 nights in Oct 2020

1/5 Terrible

Travelled with family
Happy face iconLiked: Cleanliness
Sad face IconDisliked: Staff & service
I was up all night with people fighting at 2:30 am. The man wasn’t nice today in the restaurant downstairs. We had to ask 3 times for wine glasses they didn’t want to bring them up. I’ve stayed at many many marriotts and this was horrible
Stayed 1 night in Oct 2020

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Beautiful and clean hotel with lack of parking and breakfast.
Stayed 3 nights in Sep 2020

1/5 Terrible

Business traveller
Happy face iconLiked: Cleanliness
Sad face IconDisliked: Staff & service, property conditions & facilities, room comfort
I'm surprised in the middle of the pandemic that they wanted people to congregate in the lobby for free WiFi and you had to pay for internet service in the rooms. Also, when I told the person at reception about the toilet having problems they told us we had to wait for the next day since the maintenance person had left which is fine. However, they didn't offer to try to accommodate us by switching rooms are anything. If I'm paying your rates for Grade A quality then I expect to receive Grade A quality.
Stayed 3 nights in Aug 2020

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