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"The public areas are lovely. The pool area is dirty looking and very shabby, I’d take flip flops. Rooms are dated and could do with a deep clean. In desperate need of a refurbishment and deep clean. Breakfast was warm and not very appetising."

"Good location, very good restaurant food, room is a little tired and had lots of TLC required and modernising. It’s a big property so would cost. Gym is a £7 charge if not booked with room"

"First time staying on business, asked for a fifty pound deposit in case I cause damage to the room ? I travel throughout the UK never been asked before for a deposit for the room. Went to the downstairs pub for a drink and some food, told the barman I was a resident and could I open a tab, barman refused saying I might run off without paying? Food awful left the meal and will not be returning."

"Everything was perfect, my partner and I will definitely return soon."

"Very small. Not much equipment "

"Good clean room and excellent breakfast "

"Excellent stay as always "

"staff were really friendly however our room had a foist smell to it when we first arrived which we then discovered mold on the wall "

"Stayed for 1 night, overall it was a positive experience. Room was a bit too warm even after we'd adjusted the temperature control. Went to breakfast around 0930, this must have been after their busy period as some of the food, drinks and cups etc needed replenishing so a wait for our choice was had. Throughout staff we're pleasant and helpful, hotel also in a great central location. Would return if staying in Newcastle. "