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"The hotel is ageing staff lovely but the building needs a refresh"

"Great location, have stayed here twice now with no issues."

"Very friendly welcome from Anna. Free car parking. Room was upgraded. Everything in room I needed. Lovely breakfast. Would recommend."

"Great city centre Hotel, clean room with plenty of space ."

"Although the room was clean the bathroom bin had not been emptied. Check in was very smooth and easy, Alex was very welcoming and informative, sharing information for the local area as well as hotel. The spa pool area was good and easy to use. The only negative is you have to walk through reception and the bar area to get to it which is a little uncomfortable when wearing your dressing gown. Breakfast was very good. Location very good. I would recommend and I would stay again "

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"Staff very friendly and helpful. Food in restaurant was really good. Room too warm for us personally even with window open. Bathroom fixtures (bath/shower fittings) could do with being updated/modernised. Overall pleasant stay. "

"Didn't use the spa, which was available by appointment. "

"Room was tiny (booked a superior double) and not overly clean (dust all headboard and bathroom needed a more thorough clean!) Walls are paper thin and could hear everything from next door (daughters got woken by their next door neighbours returning back at 1:30am) Very short staffed so long wait times. Food was mixed- steak was v v oily but beef pie was lovely (veg and potatoes cold though) Breakfast wasn’t great, rock hard poached and fried eggs, microwaved defrosted ciabatta (not toasted) and supermarket bought waffles. Bit disappointing really, probably won’t stay again"