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"We stayed for 3 nights - the room wasn’t serviced until up to 5pm each day so we couldn’t relax in the way we wanted after a day exploring. Water/tea/milk/towels weren’t replenished so had to go down to reception and ask for replacements. We had a very cold room on the Saturday evening getting ready to go out and were told that the heating hadn’t been turned on until 7pm, even though it was 7 degrees outside. On the more positive side, the room was spacious and the bed was comfy."

"Love to stay at the Maldron when in Belfast, its very central to everything and an easy 5 minute walk from the Metro station (Monument). Its very clean and comfortable and has a great bar and lobby area for relaxing."

"Stunning room"

"Lovely room and breakfast "

"Loved it"

"Great location, have stayed here twice now with no issues."

"Staff very friendly and helpful. Food in restaurant was really good. Room too warm for us personally even with window open. Bathroom fixtures (bath/shower fittings) could do with being updated/modernised. Overall pleasant stay. "

"Toilet wouldnt flush, stains of damp all on roof. Sink blocked. Overpowering smell of sewerage in the corridor. "

"Lovely"