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Newcastle Gateshead Marriott Hotel Metrocentre

Photo gallery for Newcastle Gateshead Marriott Hotel Metrocentre

Featured image
Indoor pool
Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains

Overview of Newcastle Gateshead Marriott Hotel Metrocentre

Newcastle Gateshead Marriott Hotel Metrocentre

4 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
Marconi Way, MetroCentre, Newcastle, Gateshead, England, NE11 9XF

Explore the area

  • Popular LocationIntu10 min walk
  • Popular LocationUtilita Arena Newcastle9 min drive
  • AirportNewcastle (NCL-Newcastle Intl.)12 min drive
  • Popular LocationSt. James' Park13 min drive

Choose dates to view prices

About this area

Gateshead

Located in Gateshead, Newcastle Gateshead Marriott Hotel Metrocentre is connected to a shopping centre. High Level Bridge and Tyne Bridge are local landmarks, and the area's natural beauty can be seen at North Pennines and Saltwell Park. Looking to enjoy an event or a game while in town? See what's happening at Utilita Arena Newcastle or St. James' Park.

What's nearby

  • Intu - 10 min walk
  • The Gate - 7 min drive
  • Utilita Arena Newcastle - 9 min drive
  • Bigg Market - 12 min drive
  • St. James' Park - 13 min drive

Getting around

  • Central Station - 8 min drive
  • MetroCentre Station - 16 min walk
  • Newcastle (NCL-Newcastle Intl.) - 12 min drive

Restaurants

  • Where to eat
  • Cast Iron Bar & Grill – Restaurant with a bar. Serves breakfast and dinner daily.

About this property

Newcastle Gateshead Marriott Hotel Metrocentre

Suburban hotel connected to a shopping centre in Gateshead with full-service spa
Along with a full-service spa, this smoke-free hotel has a restaurant and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a spa tub are on-site. All 150 rooms offer comforts such as premium bedding and pillow menus, plus 24-hour room service and Smart TVs with satellite channels. Other amenities available to guests include WiFi, TVs and coffee makers.
Newcastle Gateshead Marriott Hotel Metrocentre offers 150 forms of accommodation with a safe and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 49-inch Smart televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Gateshead hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
The Comfort Zone has 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 8.00 per day)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7 AM–11 AM on weekends: GBP 16.50 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Hot tub

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Languages spoken

  • English
  • Polish

Business services

  • Business centre
  • Computer station
  • Conference space (5586 square feet)
  • Meeting rooms 9

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • In-room accessibility (select rooms)
  • Raised toilet seat
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 49-inch smart TV
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 16.50 per person (approximately)
  • Fee for in-room wireless Internet: GBP 8.00 per day (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club and JCB International; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Marriott Hotel Gateshead Newcastle
Marriott Hotel Metrocentre
Metrocentre Marriott Hotel
Newcastle Gateshead Marriott Hotel Metrocentre
Newcastle Gateshead Marriott Metrocentre
Newcastle Marriott Hotel Metrocentre
Newcastle Marriott Metrocentre
Marriott Gateshead
Newcastle Gateshead Marriott Hotel Metrocentre Hotel
Newcastle Gateshead Marriott Hotel Metrocentre Gateshead
Newcastle Gateshead Marriott Hotel Metrocentre Hotel Gateshead

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 557 out of 947 reviews
5 - Excellent 59%
Rating 4 - Good. 311 out of 947 reviews
4 - Good 33%
Rating 3 - Okay. 59 out of 947 reviews
3 - Okay 6%
Rating 2 - Poor. 13 out of 947 reviews
2 - Poor 1%
Rating 1 - Terrible. 7 out of 947 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - walking distance to metro centre. Room ideal with double double. Lovely pool & fitness suite
Stayed 3 nights in Oct 2021

2/5 Poor

Business traveller
Disliked: Staff & service, property conditions & facilities
The rooms are very dated. The attitude of the staff i encountered was poor, other than Gareth and the changing room cleaner. On check in the two reception ladies were miserable and uninterested.I was due to stay for approx eight weeks and I struggled to tolerate one. I’ve never experienced service this poor anywhere else in that county! Pool was small and was party closed due to children swimming lessons - a few members said this was often an issue.
Stayed 4 nights in Oct 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We had a twin room which was so spacious and the beds were queen size which made it such a comfortable stay. It was so convenient to be just metre from the metro centre for a bit of shopping or great location for the arena to go to a concert!!
Stayed 2 nights in Oct 2021

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The room was spacious with 2 double beds. Excellent location, walking distance from metro centre shopping centre, McDonald, Asda, Pizza Hut and Ikea. Friendly and helpful staff. Loved the swimming pool, sauna, steam rooms and the gym. The air conditioning wasn’t working that was a bit of a shame but the hotel provided me with a temporary air conditioner and a fan. It was an overall good experience.
Stayed 4 nights in Aug 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty basic everything, nothing of outstanding quality that would tempt us back again, although we probably will return
Stayed 3 nights in Aug 2021