Embassy Newcastle, Sure Hotel Collection by Best Western
2.5 star property

Gateshead hotel in Team Valley with free parking

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June 2024

Embassy Newcastle, Sure Hotel Collection by Best Western

Photo gallery for Embassy Newcastle, Sure Hotel Collection by Best Western

Exterior
Exterior
Standard Room, 1 Double Bed, Accessible, Bathtub | Desk, free WiFi, bed sheets, wheelchair access
Reception
Combined shower/bathtub, free toiletries, hair dryer, towels

Overview of Embassy Newcastle, Sure Hotel Collection by Best Western

Reviews
8.0

Very good

Popular amenities

  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

Map
Lobley Hill Road, Gateshead, England, NE11 9NA
  • Popular LocationSt. James' Park6 min drive
  • Popular LocationUtilita Arena Newcastle7 min drive
  • Popular LocationQuayside8 min drive
  • AirportNewcastle (NCL-Newcastle Intl.)15 min drive
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Room options

Family Room, 1 Double Bed, Non Smoking (with Sofabed)

Highlights

Heating
Free cots/infant beds
TV
Sofa bed - twin
Private bathroom
Shower/bath combination
Hairdryer
Electric kettle
  • 26 sq m
  • Sleeps 4
  • 1 Double Bed

Standard Room, 1 Double Bed, Accessible, Bathtub

Highlights

Heating
TV
Sofa bed - twin
Private bathroom
Shower/bath combination
Hairdryer
Electric kettle
Cable channels
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 Double Bed, Non Smoking

Highlights

Heating
Free cots/infant beds
TV
Sofa bed - twin
Private bathroom
Shower/bath combination
Hairdryer
Electric kettle
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 2 Single Beds, Non Smoking

Highlights

Heating
TV
Sofa bed - twin
Private bathroom
Shower/bath combination
Hairdryer
Electric kettle
Cable channels
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

About the area

Gateshead

Located in Gateshead, Embassy Newcastle, Sure Hotel Collection by Best Western is in the city centre. St. James' Park and Beamish Open Air Museum are notable landmarks, and if an activity is on the agenda, check out Quayside. Life Science Centre and Newcastle-upon-Tyne Discovery Museum are also worth visiting.

What's nearby

  • St. James' Park - 6 min drive
  • Sage Gateshead - 6 min drive
  • Newcastle-upon-Tyne Theatre Royal - 6 min drive
  • Utilita Arena Newcastle - 7 min drive
  • Quayside - 8 min drive

Getting around

  • Dunston Station - 3 min drive
  • St James Station - 5 min drive
  • Newcastle (NCL-Newcastle Intl.) - 16 min drive

Restaurants

  • Waggon Team - 2 min walk
  • Valley Farm - 7 min walk
  • The Highwayman - 3 min drive
  • Saltwell Towers - 4 min drive
  • Subway - 8 min walk

About this property

Embassy Newcastle, Sure Hotel Collection by Best Western

Hotel located in Team Valley
Embassy Newcastle, Sure Hotel Collection by Best Western provides laundry facilities and more. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • A vending machine, a 24-hour front desk and smoke-free property
  • Concierge services
Room features
All guest rooms at Embassy Newcastle, Sure Hotel Collection by Best Western have amenities, such as free WiFi.
Extra amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • TVs with cable channels
  • Electric kettles, heating and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • No lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is closed from 16 October 2021 to 30 June 2024 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have any lifts

Property is also known as

Premier Inn Newcastle South Hotel Gateshead
Premier Inn Newcastle South Hotel
Premier Inn Newcastle South Gateshead
Premier Inn Newcastle South Hotel Newcastle Upon Tyne
Premier Inn Newcastle South
Embassy Newcastle, Sure Hotel Collection by Best Western Hotel

Frequently asked questions

Is Embassy Newcastle, Sure Hotel Collection by Best Western pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Embassy Newcastle, Sure Hotel Collection by Best Western?

Self-parking is free at this property.

What time is check-in at Embassy Newcastle, Sure Hotel Collection by Best Western?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Embassy Newcastle, Sure Hotel Collection by Best Western?

Checkout is at 10:00 AM.

Where is Embassy Newcastle, Sure Hotel Collection by Best Western located?

Located in Team Valley, this hotel is 1.5 mi (2.4 km) from Saltwell Park and 3 mi (4.8 km) from St. James' Park. Life Science Centre and High Level Bridge are also within 3 miles (5 km). Dunston Station is 23 minutes by foot.

Embassy Newcastle, Sure Hotel Collection by Best Western Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 5 out of 17 reviews" "
Rating 8 - Good. 9 out of 17 reviews" "
Rating 6 - Okay. 1 out of 17 reviews" "
Rating 4 - Poor. 1 out of 17 reviews" "
Rating 2 - Terrible. 1 out of 17 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
Disgusting
Stayed 2 nights in Oct 2021

8/10 Good

Lindsay

Stayed 1 night in Sep 2021

6/10 Okay

Johnny

Travelled with family
Liked: Cleanliness
Good
It was okay I think you need more electricity sockets in the room
Stayed 1 night in Sep 2021

8/10 Good

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hassle free overnight stay
Just on an over night stay, arrived and got my room key at 15.15 had a freshen up and then back to the hotel by 10Pm. Good size double room all clean, tidy and just what i needed. tea and coffee facilities with the offer of more when i checked in. Comfy bed had a back room so no real noise. All in all a hassle free stay. Hotel is just off A1 on the edge of an industrial estate, pub next door and local food outlets near by. No food at hotel for me not a problem. if i was hungry or needed breakfast then perhaps not the place to stay.
Stayed 1 night in Sep 2021

4/10 Poor

Charles Edward

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
It is the first time that I have ever stayed at a hotel that does not provide pillow cases. I slept on the actual pillows! It was supposed to be a luxury room: yes, a luxury room that provided only one coffee and one tea sachet each! I am given more at Travelodge!
Stayed 1 night in Sep 2021

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Ralph

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Embassy Hotel Gateshead
Great value stay with hotel just off A1 with handy Greene King pub next door for evening meal. Bed very comfortable and with free parking all around ideal stop over on way home and close to shops and entertainment as well
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, perfect location.
Great stay, the staff were so helpful and accommodating. No restaurant actually at the hotel but there is a great pub attached.
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Adequate
It was adequate. We were a little disappointed that tge twin room we requested was just a normal room with a double bed and the other bed was a converted couch that was slightly sloping. It was hot in the room too, with no way to cool it down. The staff were all super nice though!
Stayed 3 nights in Jul 2021

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Very nice hotel. Comfortable and not too far frm newcastle city centre
Stayed 1 night in Jul 2021