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Clean room and good hygiene Good staff

Just returned from five nights at the Holiday Inn Express on Staten Island and had an excellent experience. The rooms are clean and comfortable, the complimentary breakfast is really great, the hotel has a good shuttle bus service to the ferry port and above all the staff are very friendly and helpful. If you need to use public transport to the ferry or the shopping mall the service is very good. Catch a 62 to the ferry or a 92 to take you into Manhattan. The bus meets the ferry and the...

The beds were very comfortable and they sheets were changed every couple of days.

Excellent team flexible check in and great location. Room and hote immaculate

Great hotel in a fab location! Beds were really comfy and rooms were bigger than expected.

Wonderful hotel in a great location. Room was spacious and clean and the staff were lovely. It would benefit from a hotel bar but we very much appreciated the bottle of wine!

Excellent location just four minutes’ walk from 9/11 Memorial Pools and Museum. Warm welcome from staff. Clean and comfortable room. Excellent bar area in the evening and efficient good value breakfast deli.

The Maritime is the perfect hotel for seeing the city, its clean, friendly staff and a decent continental breakfast, It is ideally situated for restaurants, coffee shops etc. The High Line and Little Island are close by. Unfortunately it doesnt have its own bar on site which was the only thing i would criticize. After being out all day it would have been nice to chill in a bar onsite rather than have to venture out again. We took advantage of the airport transfer service offered in the expedia...

An excellent place to stay, easy access to rest of Manhattan...quiet at night and clean...would highly recommend...

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Writing update in lobby January has proved to be a great time to see NYC and Kitano has proved to be a great place to stay very happy with all aspects but did not eat in ,too much choice close by.

There is absolutely nothing bad to say about Kixby. The location is as safe as it gets,easy walking distance from Penn Station if you come in by LIRR/Airtrain from JFK(30 mins hassle free way to get into Manhattan) and the subway is 50 yards from the front door. There are the best selection of bars,restaurants and eateries within minutes of the hotel as well as Maddison Square Garden and the Empire State Building. All of the staff were friendly,helpful and informative,you get a free water...

We arrived a little after 3pm, and had a lovely greeting from staff, but our room wasn’t ready so we had to wait. We booked and paid through Expedia… an Empire via room with living space. Please note that the hotel does not offer this type of room. None of their Empire View rooms have the separate living room area. The Empire view rooms do give a great view of the Empire State Building but their ‘living room’ is a tiny space with a chaise and a TV. Management were excellent with us and moved us...

If I wrote about just how good this hotel is I'd need a lot more characters and you'd think they were paying me. I've stayed in many hotels, a considerable number having more stars than the Luma, but never have I experienced somewhere I cannot fault in any respect. The room was equipped with absolutely everything you could need (8 power sockets and 16 usb ports, 4 of each on both sides of the bed?!) it was quiet, the beds were comfortable, the bathroom spotless and there was a turndown service...

We had a fantastic few days at the Westin. The staff were so helpful. It was central for everything, especially the subway. The bed and pillows were the most comfortable I have ever experienced. I would definitely recommend this hotel.

Lovely small boutique hotel in a great location downtown away from the main hustle and bustle. Staff were friendly and helpful, rooms were clean and quiet with a great shower and complimentary toiletries. Tea and coffee facilities in the lounge 24/7 plus a complimentary breakfast of pastries and orange juice which was a welcome surprise. It is a little dated and could perhaps do with some modern decoration but this didn't really distract from a great stay.

Such a great stay here. Right in midtown Manhattan in the heart of the action but at a really reasonable price. The room was small but immaculate. I requested a higher room with a view and the hotel did exactly that for us - the 21st floor with a beautiful view to wake up to. I would definitely recommend staying at CIVILIAN and I would definitely stay here again.

Good location