Residences in Sri Lanka

"View and food "

"We found couple of cockroaches in the room. "

"The TV, internet and hot water did not work during my stay. I complained but it took so long for someone to come and try and fix. There was flies in the restaurant "

"Yes, I had an ocean view and balcony and the spa was lovely! Thanks to Lin who is amazing!"

"The hotel itself was of a great standard and I loved the rooftop views and the infinity pool. The staff were also very helpful. I was somewhat disappointed however by the room which didn't feel up to 5 star standard and seemed rather dated."

"Amazing location, good food, good staff, easy access "

"I tried to contact the hotel and Hotels.com to say we were stuck in transit and wouldn’t be able to stay in the hotel until we actually managed to get to Colombo….I asked if I could change the date, as these are unprecedented times….but no body got back to me."

"Clean room , good location, great views over Kandy from our room and the rooftop bar and swimming pool. Great breakfast."

"The views , the setting and staff were excellent. What let the hotel down was attention to detail- our room had a cracked glass balcony which did not instil confidence. The lack of reliable hot water a was another poor aspect as was the indifferent housekeeping which we had to constantly talk to housekeeping manager about. The lack of response from the front desk and management until 11pm on night before departure with an alternate room was too little too late. To cap this on the last night key decided to fit out new rooms with drilling and cutting boards after midnight which again we had to call to complain sorry but this is not a 5 star quality hotel and the lack of empathy and professions by management as nd Radisson is extremely poor!"