Search Hotels Near Smithaven Mall, Lake Grove

"No breakfast available "

"Breakfast has a large variety of selection, kitchen staff kept refilling, it was excellent. Room is spacious and clean, kitchen in the room makes it so convenient, the kids really enjoyed the pool. "

"The staff was great, the property is very run down, as you walk in the wall paper is falling off the wall, ceiling is water stained, carpets are stretched out and lose, gyn equipment being stored in restaurant, hallways are extremely dirty, window view trash in courtyard, fence broken apart and just laying there. Miniature pillows on the bed. Hole in wall above the bathroom mirror, felt like i was staying in the ghetto. "

"Great breakfast!"

"Hotel messy, mattresses all over the lobby. Rooms were fairly clean looks like they have tried to update them. Tv wouldn’t work , no one could fix it. Breakfast was very limited options. "

"I have stayed here several times. Usually it’s fine. But now that have a totally unscrupulous $500 automated charge for “smoking or vaping” which they will collect without even going in the room to check for damages, basing it off of a “state of the art” sensor that, by the way, will also get triggered by blowing out a candle positioned near the sensor. Will you have a chance to refute it before they charge you? No! Will they check the room before they charge it? No! Totally ridiculous, I expect a class action lawsuit against the Hilton Brand if they continue to use this policy across more of their properties. Bad form. I’d love to see what $500 worth of damage they have to clean up. Because I can tell you, there is none. They gave me a report which states the time that the room’s air quality shifted, when the PPM went up is EXACTLY when I extinguished a candle. I had extended my room for one more night and when I went to check out an in again, they informed me that they tried to charge $500, which just goes to show you that they didn’t even get in the room to check for damages before charging a whopping $500. If this happens to you, I recommend reporting it to the BBB. Enough of these complaints will encourage them to stop… perhaps they will just lose enough business eventually."

"The front desk woman was beautiful and very nice. But the hotel overall is beautiful as well. first great stay!"

"Lovely hotel! Clean, fresh and welcoming. Room was spacious with comfortable beds, fridge, microwave and coffee maker."

"We love staying here every year. The staff always goes above and beyond!"