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Good property with excellent service

I've stayed here many times, always enjoy my stay as staff are very friendly and great service offered all the time. Looking forward to staying there again during my next visit!

The stay was good

The property was excellent in terms of cleanliness, service, accessibility to various places in the city. In addition the buffet breakfast and lunch spreads were huge and delicious. It being the Durga Pooja festival period all the possible delicacies were available.

Spacious, very clean, well maintained frequently serviced rooms with modern good quality furnishings, and amenities including a/c, fridge, hot water. Breakfast is included, excellent variety. Very polite and helpful staff, nothing was a big ask. Only downside was the noise of traffic on Park Street which was really the sounds of Kolkata life.

My birthday happened to fall during the time I was staying at the Swissotel Kolkata. I hadn't mentioned this to anyone at the hotel. However, the staff were so attentive in every way that they must have taken note of my birthday on my passport when we checked in and had a cake delivered to my room. It was very thoughtful and unexpected and serves as just one example of how closely the staff pays attention to detail. The hotel is also very conveniently located next to a 4 story outdoor...