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"We had a great stay there. The staff was excellent with great advice on what to do and where to eat. It is a very interesting building (former monastery) and I wish I had time to learn more about it."

"Very nice afternoon, cake and coffee from 4 to 6 PM"

"We loved the location of the hotel. The staff was very gracious, especially the front desk associate, Martina. She was extremely helpful with a package we were expecting. She went beyond expectations. The breakfasts were quite good, especially fresh fruit and bread. The accommodations were the only thing lacking. The room was extremely small, not enough room to open your luggage, and the shower stall barely open far enough to fit in and only trickled water from shower. For the price, I would expect more, but as a whole we were satisfied. "

"Outstanding service top to bottom. Great location, lovely room, fantastic concierge Beatrice. "

"Good location. Friendly and helpful staff. Clean facility. Nice bar area, but the drinks were a bit overpriced. Overall we would stay here again. "

"Location was amazing! Very close to all of the main sites. Very easy access to water taxi and bus. Be aware, no elevator, so pack light!"

"We liked pretty much everything about this hotel, with one minor exception: the elevators. We needed to take two elevators and some stairs to reach our suite. But it was fun in the end."

"Ideal location for joining a clipper cruise. Easy walk to terminal and great dining options on doorstep with fabulous grand canal views. Breakfast plentiful and hotel lovely, clean and quiet. "

"The location was amazing, right next to gondola rides. Very accommodating when I explained I couldn’t do stairs, they changed our room. Close to everything and they arranged for our water taxi to pick us up right at our hotel. Very good experience. "