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"Great atmosphere. Beautiful hotel and location. Great staff "

"I will definitely be returning to this Hotel. Everything was perfect no problem Friendly staffs. They clean your room with no hesitation. Noone bothers you. I frequent that area but not on that side. I liked it. I can recommend the Wave Hotel to anyone that like quiet areas and Noone that bothers you. The only negative part is that the Hotel is freakishly COLD, hallways and rooms are freezing and they need to at least replace the hot tub because it wasn't working. But like I said The Wave Hotel should be on of ya common to stay Hotel. "

"We had a problem with our a/c. The staff went above and beyond to make sure we were happy with our stay. I would recommend and if I visit Old San Juan again I would definitely stay here. It was quiet, clean and they have jacuzzi’s on the rooftop along with stone baths on the rooftop. "

"Everything was clean and the staff were very friendly. Would stay again, without a doubt."

"Puerto Rico was amazing! Our stayed at this hotel was perfect. We really enjoyed the pool areas and access to the beach. "

"All the staff members are friendly and welcoming."

"Todo en Hotel Fortaleza estubo muy bien . El servicio al clinente era excelente tambien. La unica cosa que si recomiendo es que pinten y arreglen la tapa del inodoro , estuvo un poquito flojo . Tambien una pintada en el inodoro . "

"Love the infinity pool. Love the fitness center. Disappointed with Tacos & Tequila. My taco was dry and the lime slices were dry--not a drop of juiice came out of all three of them. I got the Chichen first on the list. Been before and was better. Room cleanup missed and called at 6 p.m. and they sent someone to service and much appreciated. Missed my room snack two days. Still won't keep us from coming back. "

"This place was amazing! The gentlemen at the front desk were super helpful and friendly! "