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Holiday Inn Rochester Downtown, an IHG Hotel

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Exterior
Premium bedding, desk, blackout curtains, iron/ironing board
Premium bedding, desk, blackout curtains, iron/ironing board
Premium bedding, desk, blackout curtains, iron/ironing board
Standard Room | Premium bedding, desk, blackout curtains, iron/ironing board

Overview of Holiday Inn Rochester Downtown, an IHG Hotel

Holiday Inn Rochester Downtown, an IHG Hotel

3-star property

7.0/10 Good

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
70 State St, Rochester, NY, 14614

Explore the area

  • Popular LocationGenesee River's High Falls9 min walk
  • Popular LocationStrong15 min walk
  • Popular LocationSusan B. Anthony House19 min walk
  • AirportRochester, NY (ROC-Greater Rochester Intl.)11 min drive

Room options

About this area

Rochester

Holiday Inn Rochester Downtown, an IHG Hotel is located in Downtown Rochester, a neighbourhood in Rochester, and is near the airport and on a river. Pont de Rennes Bridge and Susan B. Anthony House are local landmarks, and the area's natural beauty can be seen at Irondeqouit Bay State Marine Park and Genesee River. Looking to enjoy an event or a game while in town? See what's happening at Blue Cross Arena or Frontier Field.
Visit our Rochester travel guideOpens in a new window
Map

What's nearby

  • Blue Cross Arena - 4 min walk
  • Rochester Riverside Convention Center - 5 min walk
  • Genesee River's High Falls - 9 min walk
  • Strong - 15 min walk
  • Susan B. Anthony House - 19 min walk

Getting around

  • Rochester Station - 14 min walk
  • Rochester, NY (ROC-Greater Rochester Intl.) - 11 min drive

Restaurants

  • The Pizza Stop - 2 min walk
  • Pane Vino On The River - 7 min walk
  • Drifters - 7 min walk
  • Tapas 177 - 8 min walk
  • Dinosaur Bar-B-Que - 9 min walk

About this property

Holiday Inn Rochester Downtown, an IHG Hotel

3-star hotel located in Downtown Rochester
Take advantage of laundry facilities, a bar and a gym at Holiday Inn Rochester Downtown, an IHG Hotel. Enjoy al fresco dining and more at the two on-site restaurants. Free in-room WiFi and a business centre are available to all guests.
Additional perks include:
  • Cooked-to-order breakfast (surcharge), self-parking (surcharge) and express check-out
  • Meeting rooms, luggage storage and wedding services
  • A banquet hall, a TV in the lobby and multilingual staff
  • Guest reviews give top marks for the dining options and overall value
Room features
All 217 rooms offer comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi. Guest reviews speak positively of the quietness rooms at the property.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with shower/bath combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Mini fridges, microwaves and coffee/tea makers

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Secured self parking on site (USD 5 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:00 AM: USD 6.00-13.95 per person
  • 2 restaurants
  • 1 bar

Restaurants on site

  • River Club
  • State Street Bar & Grill

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (12000 square feet of space)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Assistive listening devices available
  • Braille signage
  • Lift
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Similar properties

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Downtown Rochester
Downtown Rochester
Business-friendly
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3 star
3 star
Hotel
Hotel

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50.00 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Breakfast fee: between USD 6.00 and USD 13.95 per person (approximately)
  • Covered self-parking fee: USD 5 per day (in/out privileges)
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Rochester Plaza
Rochester Plaza Hotel
Holiday Inn Rochester Downtown Hotel
Holiday Inn Rochester Downtown
Holiday Inn Rochester
Holiday Inn Mayo Clinic
Rochester Holiday Inn

Frequently asked questions

Is Holiday Inn Rochester Downtown, an IHG Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 50.00 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at ?

As of 30 Jan 2023, prices found for a 1-night stay for 2 adults at on 1 Feb 2023 start from ₹8,315.43, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Holiday Inn Rochester Downtown, an IHG Hotel?

Self-parking is available for USD 5 per day.

What time is check-in at Holiday Inn Rochester Downtown, an IHG Hotel?

Check-in is from 3:00 PM - anytime.

What time is check-out at Holiday Inn Rochester Downtown, an IHG Hotel?

Checkout is at 11 AM.

Where is Holiday Inn Rochester Downtown, an IHG Hotel located?

Located in Downtown Rochester, this hotel is within a 5-minute walk of Genesee River and Blue Cross Arena. Rochester Riverside Convention Center and Genesee River's High Falls are also within 10 minutes. Rochester Station is 14 minutes by foot.

Can I cancel my reservation for free at Holiday Inn Rochester Downtown, an IHG Hotel and receive a full refund?

Yes, Holiday Inn Rochester Downtown, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn Rochester Downtown, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Holiday Inn Rochester Downtown, an IHG Hotel Reviews

Holiday Inn Rochester Downtown, an IHG Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 200 out of 782 reviews" "
" "10 - Excellent 26%
Rating 8 - Good. 251 out of 782 reviews" "
" "8 - Good 32%
Rating 6 - Okay. 140 out of 782 reviews" "
" "6 - Okay 18%
Rating 4 - Poor. 88 out of 782 reviews" "
" "4 - Poor 11%
Rating 2 - Terrible. 103 out of 782 reviews" "
" "2 - Terrible 13%

7.5/10

Cleanliness

7.7/10

Staff & service

6.1/10

Amenities

6.8/10

Property conditions & facilities

6.5/10

Eco-friendliness

Reviews

2/10 Terrible

Laura

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Tried putting the A/C on in our room at night to go to sleep and we woke up in the middle of the night sweating. Our room temp went up to 80! They did not have the signs put out notifying guests that their building heating and cooling systems cannot be run at the same time. This why we were only able to call heat in to our room.
Stayed 1 night in Jan 2023

2/10 Terrible

Mary

I never went to my holiday inn reservation, as cancelled reservation thru hotel, so room gone at that point & told to go to Expedia. Response from Expedia “ too bad”.. no refund & never use again & spreading word

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great!
Stayed 1 night in Jan 2023

8/10 Good

Tanya

I liked the fact it was very clean and comfortable

2/10 Terrible

Ryan

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
0/10

2/10 Terrible

Megan

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Broken elevator, was not told there was a boil water advisory, then water was completely lost and was not moved to a new hotel, multiple fire alarms with no staff communication

2/10 Terrible

colleen

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I would never stay at this property again. It was a dump. Homeless people everywhere throughout the hotel cards in every room about how to recognize human trafficking. Fire alarm Went off at 6am due to someone taking a hot shower they said. Awful. I wouldn’t recommend this place to anyone

2/10 Terrible

Daniel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Street people staying in the lobby. No Tv's in the lobby. The food was terrible in the bar, which had limited hours. Rooms were dirty and old. If you like the smile of weed dispensary, you will fit right in.

8/10 Good

Katherine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I chose this hotel because it was located near the Susan B. Anthony Museum and House, where I had business. I found the hotel to be quiet and nice, but not exceptional. It was a little bit sparse, decor-wise. The bed was really comfortable with nice quality linens. I slept well. Nicely located on the River.

4/10 Poor

Makaila

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This past Thanksgiving break I stayed at the Holiday Inn Downtown. The staff was very accommodating and joyful, however, the hotel was completely out to date. The elevator needs a caution sign and the rooms need to be modernized. This hotel also promotes free breakfast but when we attempted to attend the buffet, the employee stated that there was a $14 fee per guest.
Stayed 3 nights in Nov 2022