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In-room safe, laptop workspace, iron/ironing board, cots/infant beds
In-room safe, laptop workspace, iron/ironing board, cots/infant beds
In-room safe, laptop workspace, iron/ironing board, cots/infant beds
In-room safe, laptop workspace, iron/ironing board, cots/infant beds

4.0/5 Very good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Gym
  • Breakfast Available
  • Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationMarketplace Mall2 min drive
    Popular LocationStrong Memorial Hospital10 min drive
    Popular LocationUniversity of Rochester11 min drive
    AirportRochester, NY (ROC-Greater Rochester Intl.)12 min drive

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  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

    4.5/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsStandard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room)

    5/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room)
  • Standard Room, 1 King Bed, Accessible, Non Smoking

    3.8/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed, Accessible, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

    4.5/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

About this area

Rochester

Located in Rochester, Best Western Rochester Marketplace Inn is in an area with great shopping. Main Street Armory and Pont de Rennes Bridge are local landmarks, and travellers looking to shop may want to visit Marketplace Mall and Pittsford Plaza. Check out an event or a game at Blue Cross Arena, and consider making time for Strong, a top attraction not to be missed.
Visit our Rochester travel guide
View in a map
Popular Location

What's nearby

  • Marketplace Mall - 2 min drive
  • Mary Jemison Landing - 9 min drive
  • Rochester Institute of Technology - 10 min drive
  • Strong Memorial Hospital - 10 min drive
  • University of Rochester - 11 min drive

Getting around

  • Rochester Station - 17 min drive
  • AirportRochester, NY (ROC-Greater Rochester Intl.) - 12 min drive

About this property

Best Western Rochester Marketplace Inn

Hotel in Rochester with fitness centre and 24-hour business centre
Along with a fitness centre, this smoke-free hotel has a 24-hour business centre and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and free newspapers are on-site. All 94 rooms offer free WiFi and free wired Internet, plus DVD players and flat-screen TVs with cable channels. Other amenities available to guests include coffee/tea makers, free local calls and hairdryers.
Best Western Rochester Marketplace Inn offers 94 forms of accommodation with DVD players and a safe. 35-inch Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and hairdryers.

This Rochester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Children aged under 18 years old are not allowed in the fitness facility without adult supervision.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard sanitisation guidelines of We Care Clean (Best Western)
Follows industry sanitisation guidelines of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Electric car charging station

Food and drink

  • Full breakfast available for a fee daily 6:00 AM–9:30 AM

Things to do

  • Fitness centre

Family friendly

  • Cots/infant beds (surcharge)
  • Dry cleaning service
  • DVD player
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • French
  • Spanish

Business services

  • 24-hour business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Cots/infant beds (surcharge)
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • 35-inch flat-screen TV
  • TV channels
  • DVD player
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in between 3 PM and midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per day.
Cots (infant beds) are available for USD 10.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Best Western Marketplace
Best Western Marketplace Inn
Best Western Marketplace Inn Rochester
Best Western Marketplace Rochester
Best Western Rochester
Best Western Rochester Marketplace
Best Western Rochester Marketplace Inn
Marketplace Inn
Rochester Best Western
Best Western Marketplace Hotel Rochester
Best Rochester Marketplace
Best Western Rochester Marketplace Inn Hotel
Best Western Rochester Marketplace Inn Rochester
Best Western Rochester Marketplace Inn Hotel Rochester

Frequently asked questions

Can I cancel my reservation for free at Best Western Rochester Marketplace Inn and receive a full refund?
Yes, Best Western Rochester Marketplace Inn offers free cancellation on select room rates, because flexibility matters! Please refer to Best Western Rochester Marketplace Inn cancellation policy on our site for more details about any exclusions or requirements.
Is Best Western Rochester Marketplace Inn pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Best Western Rochester Marketplace Inn?
Self-parking is free at this property.
What time is check-in at Best Western Rochester Marketplace Inn?
Check-in is from 3 PM to midnight.
What time is check-out at Best Western Rochester Marketplace Inn?
Checkout is at 11 AM.
Where is Best Western Rochester Marketplace Inn located?
Situated near the airport, this hotel is 1.4 mi (2.2 km) from Bill Gray's Regional Iceplex and 3.1 mi (4.9 km) from Strong Memorial Hospital. Marketplace Mall and Fair and Expo Center are also within 2 miles (3 km).
4.0
Very good
953 reviews
5 - Excellent
327
4 - Good
403
3 - Okay
120
2 - Poor
65
1 - Terrible
38

4.1/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

3.9/5

Property conditions & facilities

1/5 Terrible

Travelled with partner
Sad face IconDisliked: Staff & service, amenities
Rooms have no hot water, refrigerators do not work. Had to switch rooms 3 times and still no hot water....management is a joke and nasty
Stayed 2 nights in Sep 2020

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, stood for 3 nights and it was good aside from the constant noise from the room across the hall
Stayed 3 nights in Sep 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
place was very good , clean and neat all over. The price was very afordable and convinent
Stayed 1 night in Sep 2020

4/5 Good

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Room was clean! Staff friendly! Close to restaurants and shopping! No issues!
Stayed 3 nights in Sep 2020

3/5 Okay

Stayed 2 nights in Sep 2020