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Holiday Inn Hotel & Suites Rochester - Marketplace, an IHG Hotel

Photo gallery for Holiday Inn Hotel & Suites Rochester - Marketplace, an IHG Hotel

Exterior
Indoor pool
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Property amenity
Lobby

Overview of Holiday Inn Hotel & Suites Rochester - Marketplace, an IHG Hotel

Holiday Inn Hotel & Suites Rochester - Marketplace, an IHG Hotel

3.0 star property

8.2/10 Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
Map
800 Jefferson Rd, Rochester, NY, 14623

Explore the area

  • Popular LocationMarketplace Mall17 min walk
  • Popular LocationCinemark Movies 103 min drive
  • Popular LocationStrong Memorial Hospital11 min drive
  • AirportRochester, NY (ROC-Greater Rochester Intl.)13 min drive

Room options

About this area

Rochester

In the business district, Holiday Inn Hotel & Suites Rochester - Marketplace, an IHG Hotel is in an area with great shopping. Genesee Valley Park and Mary Jemison Landing are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Bill Gray's Regional Iceplex and Veterans Memorial Park. Manhattan Square Park and Ice Rink and Strasenburgh Planetarium are also worth visiting.
Visit our Rochester travel guideOpens in a new window
Map

What's nearby

  • Marketplace Mall - 17 min walk
  • Cinemark Movies 10 - 3 min drive
  • Rochester Institute of Technology - 5 min drive
  • Mount Hope Cemetery - 6 min drive
  • Strong Memorial Hospital - 11 min drive

Getting around

  • Rochester Station - 17 min drive
  • Rochester, NY (ROC-Greater Rochester Intl.) - 13 min drive

Restaurants

  • Wegmans Meals 2GO - 2 min drive
  • Chick-Fil-A - 10 min walk
  • Taco Bell - 6 min walk
  • Starbucks - 12 min walk
  • Panera Bread - 19 min walk

About this property

Holiday Inn Hotel & Suites Rochester - Marketplace, an IHG Hotel

3-star hotel in the business district
You can look forward to dry cleaning/laundry services, a bar and a gym at Holiday Inn Hotel & Suites Rochester - Marketplace, an IHG Hotel. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre and a restaurant.
Additional perks include:
  • An indoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), an electric car charging station and express check-out
  • A front desk safe, a computer station and a ballroom
  • Guest reviews say great things about the proximity to shopping
Room features
All 120 rooms include comforts such as air conditioning, in addition to amenities such as free WiFi.
Other amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 37-inch HDTVs with premium channels
  • Fridges, microwaves and free infant beds

Languages

English, Spanish, Ukranian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee weekdays 6:30 AM–9:30 AM
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • Business centre
  • Computer station
  • Conference space (4300 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Assistive listening devices available
  • Braille signage
  • Lift
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pool use is for registered hotel guests only.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Guests under 18 years old are not allowed in the swimming pool or fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Marketplace
Holiday Inn Hotel Rochester
Holiday Inn Hotel Rochester Marketplace
Holiday Inn Marketplace
Holiday Inn Rochester Marketplace
Holiday Inn Hotel Suites Rochester Marketplace
Holiday Inn Hotel Suites Rochester Marketplace an IHG Hotel
"Holiday Inn Hotel Suites Rochester Marketplace an IHG Hotel"

Frequently asked questions

Does Holiday Inn Hotel & Suites Rochester - Marketplace, an IHG Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at ?

As of 1 Apr 2023, prices found for a 1-night stay for 2 adults at on 5 Apr 2023 start from ₹9,800.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Hotel & Suites Rochester - Marketplace, an IHG Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Holiday Inn Hotel & Suites Rochester - Marketplace, an IHG Hotel?

Self-parking is free at this property.

What time is check-in at Holiday Inn Hotel & Suites Rochester - Marketplace, an IHG Hotel?

Check-in is from 3:00 PM - midnight.

What time is check-out at Holiday Inn Hotel & Suites Rochester - Marketplace, an IHG Hotel?

Checkout is at 11 AM.

Where is Holiday Inn Hotel & Suites Rochester - Marketplace, an IHG Hotel located?

Situated near the airport, this hotel is within 1 mile (2 km) of Monroe Community College and Marketplace Mall. Bill Gray's Regional Iceplex and Cinemark Movies 10 are also within 3 miles (5 km).

Can I cancel my reservation for free at Holiday Inn Hotel & Suites Rochester - Marketplace, an IHG Hotel and receive a full refund?

Yes, Holiday Inn Hotel & Suites Rochester - Marketplace, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn Hotel & Suites Rochester - Marketplace, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Holiday Inn Hotel & Suites Rochester - Marketplace, an IHG Hotel Reviews

Holiday Inn Hotel & Suites Rochester - Marketplace, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 440 out of 1001 reviews" "
" "10 - Excellent 44%
Rating 8 - Good. 340 out of 1001 reviews" "
" "8 - Good 34%
Rating 6 - Okay. 128 out of 1001 reviews" "
" "6 - Okay 13%
Rating 4 - Poor. 56 out of 1001 reviews" "
" "4 - Poor 6%
Rating 2 - Terrible. 37 out of 1001 reviews" "
" "2 - Terrible 4%

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.7/10

Eco-friendliness

Reviews

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found our stay to be delightful. Most especially we appreciated the great mattress in Rm 116. Breakfast very tasty, plentiful and hot. Good job all. Thank you.
Stayed 2 nights in Feb 2023

6/10 Okay

Eric

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Front desk should be trained better in customer service.
Stayed 1 night in Feb 2023

8/10 Good

luis, Rochester

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Me and my family enjoy the Swimming pool we have a great time.
Stayed 2 nights in Feb 2023

10/10 Excellent

Shantasia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleannnn
Stayed 1 night in Feb 2023

2/10 Terrible

Ashley

Disliked: Cleanliness, staff & service, property conditions & facilities
I was not able to check in because they have an “incident” charge that was not stated on the website
Stayed 1 night in Feb 2023

10/10 Excellent

Keorah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing!
Stayed 1 night in Dec 2022

8/10 Good

Michael

Stayed 1 night in Dec 2022

8/10 Good

Margaret, Bay Shore

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is centrally located and the staff is friendly. It’s fine for a quick stay with the family. Walmart is down the block.
Stayed 1 night in Dec 2022

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022