Search Hotels Near Richmond Lock, London

"Room: great standards with cleanness and bedding fresh, area made it easy to have a good nights sleep with amenities available in the room, the cot was decent size and couldn’t fault anything regarding room. Staff: Always friendly and helpful when needed. Always available if had any questions or needed services when eating inside the hotel. The staff kept the place running smoothly and made it welcoming and safe. Kid friendly: absolutely! The facilities is easy to get around and could even take pram out and about. Cot was decent size inside hotel room and there’s food options available for kids. Breakfast: great options available, from continental and hot foods, with plenty of drinks available. We had this booked while we stayed so we could get breakfast and head into London. "

"Rooms was clean, helpful staff, good restaurant, good shuttle service, good hotel overall.. "

"Secure parking, great reception staff Rooms were nice and clean WiFi connection was great "

"It was very convenient for us who had a 12 hour layover in LHR. It took us about 30 minutes to get to the hotel since we had to grab a train and then walk a walkway for about 10 minutes. Next day we got a warm breakfast and went to our gate. We had to pass the security check points again and walk thru long corridors to reach our gate. It was not that crowded so it took us about 30 minutes to get to hour gate. Staying at this hotel was a blessing."

"Did noy have breakfast. Too expansive "

"Really good rooms with plenty of space and great amenities!! "

"Very poor customer service "

"Room we stayed in was really poor condition, needed a real re-vamp. Whilst the lady that checked us in was great…. The guy was quite rude to my son when he went to ask for towels. The spa staff, and facilities were excellent, with good parking. "

"Rooms were small and dated. For the price you’d expect something a little nicer. "