Search Hotels Near Rancho Las Palmas Shopping Center, Rancho Mirage

"Great resort like hotel But the rooms are outdated and lacking the fresh clean look . Towels and beddings are not the best "

"I have stayed at this resort many times and prefer it due to the location to the tennis gardens. However, I am noticing that some of the rooms are not as nice and in need of upgrading. This year I stayed in room #244, shutters are in need of repair, could use some updating. Later, I stayed with a friend in #247 and again, the shutters are in need of repair. This had some upgrade with crown molding. The toilet did not flush well, had to hold the handle down for a complete flush. Was not impressed with the bathroom toiletries. Worn out tissue in a small basket to hold a small soap and lotion. Get rid of that! Shampoo and conditioner all in one dispenser. I expect this in a motel but not a nice hotel such as Indian Wells. Security locks on your side doors from the parking area does not work. I'm sure they did at one point. This is a safety issue ands should be addressed immediately! All side doors should be locked and a guest key card to allow access. Again, another thing that needs to be fixed. Also, on your website is says you have Tennis Courts. The courts are cracked and in horrible condition. Do not advertise the courts or allow guest to play on them if they are not in playable condition. That is an accident just waiting to happen. Other than that your staff is great, professional and polite."

"great for indian wells. small gym to get a workout in before the gates open. Really like that theres breakfast and coffee so theres one less thing to think about (but you're paying a highly inflated price for the rooms this week and next so it could probably be better). Staff were friendly and the location is really convenient to other shops/stores/walking areas if youd like. "

"Beautiful property "

"Fabulous room, clean and perfectly maintained. Our balcony overlooked the pool and garden. It was just lovely."

"Pool staff great"

"No guarantee to get rooms next to each other - let alone the same building even though I requested 3 different times. "

"Dirty and lousy "

"Hotel was old but well maintained. The front staff seems like he didn't want to be there."