Moon Paradise provides a peaceful retreat with its outdoor pool and rooftop terrace. Guests can stay connected with in-room WiFi while enjoying the convenience of charcoal grills for outdoor cooking. Self parking makes exploration of the surrounding area easy and stress-free.
Located in Puerto Morelos, Moon Paradise is near the beach. Moon Palace Golf Club and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. Visit our Puerto Morelos travel guide
Javier Rojo Gomez, 801, Puerto Morelos, QROO, 77580
What's nearby
Arrecife de Puerto Morelos National Park
3 min walk - 0.3 km
Ojo de Agua Beach
10 min walk - 0.9 km
Puerto Morelos Town Square
15 min walk - 1.3 km
Puerto Morelos Beach
3 min drive - 2.5 km
Puerto Morelos Artists’ Cooperative
15 min walk - 1.3 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.)
25 min drive
Restaurants
Único Beach
2 min walk
La Sirena Restaurant, Lounge and Sports Bar
15 min walk
Cantina Habanero
13 min walk
Peninsula
13 min walk
Don Ernesto's
10 min walk
About this property
Moon Paradise
This smoke-free aparthotel features an outdoor pool, a rooftop terrace and charcoal grills. Free WiFi in public areas and free self parking are also provided. Each apartment features free WiFi, an LED TV and a kitchen with a microwave. Premium bedding, a down duvet and free bottled water are among the other amenities available to guests. Housekeeping is available on request.
Moon Paradise offers 16 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature down duvets and premium bedding. Kitchens offer microwaves and kitchenware and utensils. Bathrooms include a shower.
This Puerto Morelos aparthotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). LED televisions are featured in guestrooms. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Recreational amenities at the aparthotel include an outdoor pool.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift (50 centimetre wide door)
Step to reach entrance
Well-lit path to entrance
Smoke-free property
Services and conveniences
Change of bedsheets (on request)
Change of towels on request
Free bottled water
Housekeeping on request
Safe
Things to do
Bicycle rentals nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
16 units
Bed sheets changed on request
Housekeeping (on request)
Towels (changed on request)
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Host will greet you
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
No pets and no service animals are allowed at this property
Property is also known as
Moon Paradise Aparthotel
Moon Paradise Puerto Morelos
Moon Paradise Aparthotel Puerto Morelos
Frequently asked questions
Does Moon Paradise have a pool?
Yes, this property has an outdoor pool.
Is Moon Paradise pet-friendly?
No, pets are not allowed at this property.
How much is parking at Moon Paradise?
Self-parking is free at this property.
What time is check-in at Moon Paradise?
Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.
What time is check-out at Moon Paradise?
Checkout is at 11:00 AM.
Where is Moon Paradise located?
Situated near the beach, this aparthotel is within a 15-minute walk of Arrecife de Puerto Morelos National Park, Ojo de Agua Beach and Puerto Morelos Town Square. San Jose Catholic Parish and Puerto Morelos Artists’ Cooperative are also within 1 mile (2 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Moon Paradise Reviews
6.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.4
Cleanliness
6.8
Amenities
6.6
Property conditions & facilities
Rating 10 - Excellent. 3 out of 11 reviews
10 - Excellent
3
Rating 8 - Good. 1 out of 11 reviews
8 - Good
1
Rating 6 - Okay. 5 out of 11 reviews
6 - Okay
5
Rating 4 - Poor. 1 out of 11 reviews
4 - Poor
1
Rating 2 - Terrible. 1 out of 11 reviews
2 - Terrible
1
Reviews
6/10 Okay
douglas
20 Feb 2025
Liked: Communication
Disliked: Cleanliness
The building was ok. Well located. The room setup was strange with only a tv in the bedroom. The kitchen was sparsely equipped and missing many basics. The biggest issue was the lock off to the attached unit. It was like the door did not exist. We could hear everything including light conversation. Staff was great
Mine shaft elevator. Not safe. Room was not properly equipped. It was clean. And the staff? Helped when they were there.
james
Stayed 7 nights in Oct 2024
6/10 Okay
Sheena
25 Jan 2025
Liked: Communication
The Panoramic Suite at Moonlight Condos (Moon Paradise Apartments) was very basic. Room definitely needs a facelift. Had to ask for change of towels and bedding. Housekeeping services not included in the price. We stayed for two weeks. Would have been nice to have fresh towels and bedding every 3-4 days minimum.
Lots of ants in the kitchen area. Could not leave any food items on the counter. Even dried taco chips in a bag attracted ants. Put food in the fridge only.
Pools on upper deck were clean. Not heated, but we did sit in the pools a couple of times to cool off in the mid-day sun. Upper deck offers a beautiful view of the beach and ocean. Every day at 2:00 live music can be heard from the Diving Bar which is very close by. All quiet at the Diving Bar no later than 4:30 pm.
Walk to Chedraui (grocery store) takes 15 minutes. Nice to walk along the beach or the road to the town square.
WIFI very weak. Constantly dropping off.
Generally our room at Moonlight Condos was okay, but very basic. Disappointed housekeeping services were not included, considering the price we paid for the room.
Isa at reception was very helpful. She took care of our every request. Thank you, Isa!
Sheena
Stayed 14 nights in Jan 2025
10/10 Excellent
Terry
12 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The view was fabulous! Possibly the best beach view we have had in Mexico. The pool and sun deck were 1 floor below us with the same wonderful view of the ocean. The boardwalk to the beach was right next to the property. The beach clubs with snorkeling and diving tours are all along the beach front. The music during the day is lively but not loud. We could see the traditional performers from our balcony. The beach front is quiet after 7 pm, providing an intimate experience from the balcony or the pool deck. The staff at the property were friendly and helpful! We will definitely return!
Terry
Stayed 3 nights in Nov 2025
10/10 Excellent
Geanene
13 Nov 2024
Liked: Cleanliness, property conditions & facilities, communication
Awesome place. Can’t wait to return.
Geanene
Stayed 7 nights in Nov 2024
6/10 Okay
catrin
12 Jan 2025
Liked: Communication
Communication was great with manager. She returned my messages very quickly. The condo had everything required for a week stay but you had to buy more water, as only one jug provided. Also, the barbecue was very rusty and unsafe to use. The elevator is manual and we were aware of that but I chose to use the stairs as it appeared unsafe. We needed a little later checkout time and this was accommodated. The other name for this building is moonlight condos and more reviews can be found there.
catrin
Stayed 7 nights in Jan 2025
6/10 Okay
Christopher
6 Jan 2025
Liked: Cleanliness, room comfort
Disliked: Communication
We never got instructions how to check in no one could find the place including multiple taxi drivers. The place is advertised as moon paradise but it is actually called Moonlight condos here in Mexico so it is impossible to find the place. We spent hours trying to check in, but there is no office anywhere in sight and we never saw any employee. We found a local person on the street that helped us find the place. There were no instructions to check out. Everything about the place is very nice for the price But again communication is horrible and not being able to find the place due to the incorrect name was completely miserable and a total disaster
Christopher
Stayed 1 night in Jan 2025
8/10 Good
Alejandro
24 Nov 2025
Liked: Communication
A pesar de que la habitación y a las áreas les falta "mantenimiento" en general y faltarían amenidades en la habitación (shampoo, una mesa y dos sillas, por dar un ejemplo), la ubicación está excelente, y tuvimos la suerte que no había nadie más en el condo/hotel en el piso 5, por lo que tuvimos todo el piso, que incluye la terraza y alberca para nosotros solos. Hubo mucho ruido la última noche durante la noche y madrugada, desde el piso 4, lo cual fue bastante molesto. El elevador es un montacargas, tal vez para muchos puede ser un punto negativo, pero desde mi punto de vista le agregó un toque de "aventura" a la estancia. Sería genial tener un pequeño asador, aunque entiendo que pueda molestar a algun otro visitante. Instalaciones NO recomendables si tienes niños, y entiendo por qué el hotel no acepta menores, pero en resumen, buena estancia y excelente tarifa.
Alejandro
Stayed 2 nights in Nov 2025
6/10 Okay
angel
25 May 2025
Disliked: Cleanliness
esta bien ubicado, el cuarto normal cumple, lilpieza terrible,solo una vez a la semana, la segunda no cumplieron, al menos recojieran la basura, cambiar sabanas y toallas al menos ods veces a la semana y fue una.