Search Hotels Near Princess Lagoon, Krabi

"To say I’m very disappointed in this hotel would be an understatement. We arrived at 7pm and entered our room that was supposed to have a cliff view but it was behind buildings with garbage and towers in the way. The room also smelt like mold and mildew, we complained to the front desk and they sent someone up to check, in which he only sprayed air freshener!! After we returned at 10pm to see if we can switch rooms, we waited over an hour to get a proper response from reception and eventually moved to a different room with a pool view. This room also smelt like mold, the toilet and shower are also detached small spaces and not what we expected. The housekeeping also comes at different times throughout the days so very inconsistent, we wanted to rest during the late afternoon and they had to clean our room as we were there. Housekeeping don’t replace the cups, towels, hand wash soap and didn’t take out the garbage. The plumbing is very poor as well, engineers came to fix the temperature as it only stayed boiling hot, the sink drain also got locked into the socket and an engineer also had to come and repair the sink. I cannot believe how awful this hotel is, this was a 2 star motel experience (at best) and I do not recommend wasting your money here."

"Nice comfortable room. Big with modern facilities. Good position too."

"Very helpful and kind the staff were amazing ! "

"Only bad thing is lack of clean water to shower or brush teeth. Great hotel and food. Only one bad experience with hotel staff"

"The staff was so kind, helpful and professional. The front desk staff was especially very proactive with solving any problem and incredibly friendly and respectful. The back pool and garden was magical and relaxing. The buffet breakfast offered great variety too. The transportation back to the airport, which was organized by the hotel, was incredibly efficient and smooth. We loved our stay at the hotel."

"This was such a wonderful stay. The staff were so incredibly friendly and helpful. The resort was incredibly clean and provided everything we needed. One of the only resorts in Railay with a gym. The breakfast was delicious with a great variety. Location was perfectly central to everything."

"Great location. 1/4 block from Main Street in Ao Nang and 1.5 blocks from beach. Shops, restaurants, massages just steps away. Staff friendly. They supply you with bottled water and will replenish, 2 at a time, whenever requested at no charge. They have a weight room and have Pilates and yoga in mornings on certain days. Breakfast buffet excellent. Lattes, fresh fruit, eggs, cereal and many other yummy foods. 2 pools, one on main floor and infinity pool on roof top. Would definitely go back and recommend it. "

"Beautiful quiet resort with a great view, great staff, good food and everything is good here. Will stay here again as it is very peaceful and beautiful grounds. "

"Good choice for breakfast, great location, pool access room excellent, stairs to the pool a bit tricky/slippery. TV stations for English speaking very poor. "