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Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 592 out of 990 reviews
5 - Excellent 60%
Rating 4 - Good. 263 out of 990 reviews
4 - Good 27%
Rating 3 - Okay. 77 out of 990 reviews
3 - Okay 8%
Rating 2 - Poor. 39 out of 990 reviews
2 - Poor 4%
Rating 1 - Terrible. 19 out of 990 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.5/5

Staff & service

4.1/5

Amenities

4.5/5

Property conditions & facilities

4.2/5

Eco-friendliness

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone who worked there was so nice. It was very clean and smelled good when you walked in.
Stayed 4 nights in May 2022

2/5 Poor

Travelled with family
Disliked: Amenities
Stayed three days, no maid service. Never saw a maid on our floor. Went down to the front desk, she said we need to request for our rooms to be clean. So we asked... and were told the maids had left for the day. We were in a wedding party of six rooms, no one had maid service. For $300 dollars a night I expected not to have to reuse towels. Also one of out TV was not receiving service when we checked in. They fixed it but the next day it was out again. We gave up it on the TV. There is a $25 daily "Guest Amenity Fee", but the hotel has limited amenities.
Stayed 2 nights in Apr 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay. The staff was very helpful with any questions we had. The room was very nice and the bed was super comfortable. We'll stay there again!
Stayed 1 night in Apr 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large room. Fine time for wine with good turnout. Location provides for an easy walk to most tourist destinations.
Stayed 2 nights in Apr 2022

4/5 Good

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
nice staff. bathrooms small and too little counter space.
Stayed 4 nights in Mar 2022

2/5 Poor

Stayed 2 nights in Mar 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice place ran by competent people - they are doing extra things like wine tasting and local poets which is nice. The rooms are renovated and super clean. I had everything I needed - no complaints - just the street-facing rooms can be noisy if loud cars or trucks run by - but overall not that bad at all.
Stayed 1 night in Mar 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming environment, great downtown portland location; beautiful decor; the room was lovely and clean
Stayed 1 night in Mar 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022