Search Hotels with Room Service in Northwest San Antonio

"The room was clean, the staff was very friendly and had great customer service. Upon checking out, Delia one of the cleaning staff wished us safe travels and she hoped we went back soon. "

"Hotel was decent, but nothing incredible. Staff was competent, but not overly friendly. Mattress was comfortable, but room smelled musty and needed an update to fixtures. Pool was awesome. Nice place to stay with a family, but I wouldn’t want to be there for more than two nights. "

"Room was clean but no information regarding restaurants or anything in the area. Front checking person was not friendly at all. "

"Bar was out of some items pools was clean and nice"

"Just a quick over night stay for business."

"We asked to have our room cleaned three different times and even spoke to multiple staff members, but nothing was ever done. That’s really frustrating. We’ve been sleeping on the same sheets for multiple nights and using the same old towels, which is honestly not acceptable—especially for the price we’re paying. Basic housekeeping shouldn’t be this hard to get. Also, if you’re planning to get any work done during your stay, don’t count on the internet—it’s been terrible. Overall, this has been a very disappointing experience, and it definitely makes us think twice about staying here again"

"Roach found in room "

"I would not recommend this hotel or stay here again. Seems like they have a sewage issue. We had to moved rooms. The tub in the first room drained very slowly and the pull out bed was disgusting. The second room were moved to was a downgrade and the sink had some disgusting gunk in it. Event the maintenance man was disgusted. That sink drained slowly too. They were supposed to come clear it out with a snake but never did. I needed a room to wash out my baby’s bottles and I didn't want his bottles to even touch the sink. They do very minimal cleaning. They need to replace a lot of the furniture that’s stained and get some plumbing done. "