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"Excellent location. Great customer service. Great choices for breakfast. "

"Excellent staff and location. "

"We've just retuned from an incredible nights stay at The Cumberland Hotel celebrating my Dad's 60th birthday and seeing Steve Wonder at BST Hyde Park. I booked an executive twin room which was fantastic and had everything we needed for a perfect stay. The best part was the complimentary prosecco and chocolates left in our room along with a gorgeous birthday card, this was completely unexpected - thank you to Abhi on the WOW team for this wonderful surprise. The Cumberland is a stunning hotel, we enjoyed a lovely meal in the SOUND Cafe and breakfast the following morning was great too, a brilliant selection of food and while it was super busy, service was excellent. I can't wait to stay here again, the staff made our stay fantastic and the backstage lounge was a huge perk. "

"The hotel was great and the hotel lobby was well decorated and a fun bar to hang out in. I can’t say enough on how amazing Giulia was she made the whole experience so much easier from check in to recommendations and helping out. Sara and Danai were super awesome as well. Having people like these ladies in your company is an absolute treasure. "

"A comfortable hotel thats very central we stayed because its location to the Savoy Theatre. Staff are very friendly . The rooms are not over spacious but clean and comfy. Breakfast is first come first served so there can be a wait but the food quality good."

"We enjoyed our stay there. The staff were friendly. Cleaning staff were helpful. Easy to ask some ice for my meds. Location was great, close to everything. We will stay there again."

"Good and friendly reception service, check-in without any problems."

"You just had a really good time there. The town was great. The hotel was great. Everything was clean and nice at the hotel."

"This hotel is outstanding! The hotel is conveniently located next to Buckingham Palace and Tube transportation. Easy walk to the palace, Big Ben, and Westminster. The staff are wonderful - incredibly helpful, knowledgeable, and friendly (they helped me get last minute show tickets on my most recent stay). Great room - quiet with wonderful amenities. "