Search Holiday Rentals in Niagara Falls - Western New York

"Clean , friendly staff"

"After a full day of traveling and physically exhausted, we arrived at the hotel around 9pm to check in and was surprised to learn they were overbooked and my room wasn't available (booked 3 weeks ago) and was directed to their sister property "Buffalo Airport Hotel" located around the block next to a Wingnutz and Speedway gas station. This hotel appeared much more outdated and the lobby smelled of food coming from the restaurant. The room offered was also outdated and dark due to the lack of adequate lighting. Housekeeping could have done a better job prepping the room, there was hair on the bathroom floor and a long string of hair about a foot long left in the tub. "

"Very nice hotel really enjoyed our trip"

"Rude front desk staff - rooms are great "

"The hotel was beautiful. It just needs a little updating and the room need a microwave. I love the charm the old ancient castle vibes, but inside the hotel need some renovation but other than that, I loved it."

"Went for an overnight getaway. Nice hotel. Comfortable beds. Bathroom was not very clean. Within walking distance of several restaurants , shops and bakery / coffee shops. I think we were expecting a little more based on the location and the outside of the building. Breakfast looked good but the countertops were very dirty with spilled drinks, crumbs, etc. Probably won’t stay here again."

"Our room was not the cleanest as the couch had stains and the cushion cover was coming off. Several surfaces throughout the hotel needed cleaning. The breakfast was okay. "

"Yes"

"I regularly stay at this hotel. It’s always quiet, safe, a little bit away from the busy areas of the city. The staff are always so friendly, and the breakfast is exceptional."