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Sheraton Niagara Falls

Photo gallery for Sheraton Niagara Falls

Property amenity
Restaurant
Front of property
Suite, 1 King Bed, Non Smoking | Pillow-top beds, in-room safe, desk, blackout curtains
Property amenity

Overview of Sheraton Niagara Falls

Sheraton Niagara Falls

4.0 star property

7.4/10 Good

Popular amenities

  • Pool
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Business services
Map
300 3rd St, Niagara Falls, NY, 14303

Explore the area

  • Popular LocationNiagara Falls State Park9 min walk
  • Popular LocationRainbow Bridge12 min walk
  • Popular LocationClifton Hill20 min walk
  • AirportBuffalo, NY (BUF-Buffalo Niagara Intl.)34 min drive

Room options

About this area

Niagara Falls

Sheraton Niagara Falls is located in Downtown Niagara Falls, a neighbourhood in Niagara Falls, and is in the entertainment district and near a metro station. Shoppers can visit Fashion Outlets of Niagara Falls, while everyone can enjoy the natural beauty of Niagara Falls State Park and Niagara Gorge Trail. Don't miss out on a visit to Aquarium of Niagara. Relax and indulge in the area's winery tours and health/beauty spas, or seek out an adventure with hiking/biking trails nearby.
Visit our Niagara Falls travel guideOpens in a new window
Map

What's nearby

  • Seneca Niagara Resort & Casino - 1 min walk
  • Niagara Falls State Park - 9 min walk
  • Observation Tower - 10 min walk
  • Rainbow Bridge - 12 min walk
  • Clifton Hill - 20 min walk

Getting around

  • Niagara Falls Station - 6 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 34 min drive

Restaurants

  • Seneca Niagara Casino - 3 min walk
  • One Niagara Welcome Center - 7 min walk
  • The Western Door - 4 min walk
  • Hard Rock Cafe - 7 min walk
  • Three Sisters Cafe - 4 min walk

About this property

Sheraton Niagara Falls

4-star hotel located in Downtown Niagara Falls
Located close to Seneca Niagara Resort & Casino and Niagara Falls State Park, Sheraton Niagara Falls provides a corner/local shop, shopping on site and a cafe. Guests can also expect to find dry cleaning/laundry services, a bar and a 24-hour fitness centre.
Additional perks include:
  • An indoor pool
  • Self-parking (surcharge), express check-out and tour/ticket information
  • Concierge services, a 24-hour front desk and wedding services
  • Luggage storage, smoke-free property and free newspapers
  • Guest reviews give good marks for the family-friendly amenities, helpful staff and walkable location
Room features
All 391 rooms feature comforts such as air conditioning, as well as perks such as safes and high-speed Internet. Guests reviews speak well of the clean rooms at the property.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and free toiletries
  • 42-inch TVs with premium channels
  • Fridges, microwaves and free infant beds

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Internet access

Parking and public transport

  • Uncovered self parking on site (USD 21.60 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Rainforest Cafe
  • Starbucks Cafe
  • The Corner Deli

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • Shopping
  • Spa services

Family friendly

  • Corner/local shop
  • Free cots/infant beds
  • Fridge
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Corner/local shop
  • Free newspapers in reception
  • Front-desk safe
  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (11153 square feet)
  • Meeting rooms - 7

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Lever door handles
  • Lift
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Low-height worktop and sink
  • Pool hoist on site
  • Roll-in shower (selected rooms)
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Premium channels
  • TV channels
  • 42-inch TV

Food and drink

  • Coffee/tea maker
  • Fridge
  • Microwave

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing

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Policies

Check-in

Check-in from 4 PM - midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay
  • Resort fee: USD 10.75 per accommodation, per night
The resort fee includes:
  • Pool access
  • Fitness centre access
  • Business centre/computer access
  • Internet access
  • Phone calls
  • In-room safe
  • In-room bottled water
  • In-room coffee
  • Laundry facilities
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self-parking fee: USD 21.60 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility or hot tub, and guests under 17 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Sheraton Falls Niagara Falls NY Hotel
Sheraton Hotel Falls
Niagara Falls Sheraton
Sheraton Hotel Niagara Falls
Sheraton Niagara Falls
Sheraton On The Falls Hotel Niagara Falls
Sheraton Falls Hotel Niagara Falls
Sheraton Falls Niagara Falls NY
Sheraton Falls Niagara Falls
Sheraton At The Falls Hotel Niagara Falls
Sheraton Niagara Falls Hotel
Sheraton at the Falls Niagara Falls NY
Sheraton at the Falls
Sheraton Niagara Falls Hotel
Sheraton Niagara Falls Niagara Falls
Sheraton Niagara Falls Hotel Niagara Falls

Frequently asked questions

Does Sheraton Niagara Falls have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM to 11:00 PM.

How much does it cost to stay at ?

As of 23 Mar 2023, prices found for a 1-night stay for 2 adults at on 26 Mar 2023 start from ₹8,109.55, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Niagara Falls pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Sheraton Niagara Falls?

Self-parking is available for USD 21.60 per day.

What time is check-in at Sheraton Niagara Falls?

Check-in is from 4 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Sheraton Niagara Falls?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Where is Sheraton Niagara Falls located?

Located in Downtown Niagara Falls, this hotel is within a 10-minute walk of Seneca Niagara Resort & Casino, Niagara Falls State Park and Observation Tower. Aquarium of Niagara and Niagara Gorge Trail are also within 2 mi (3 km).

Can I cancel my reservation for free at Sheraton Niagara Falls and receive a full refund?

Yes, Sheraton Niagara Falls offers free cancellation on select room rates, because flexibility matters! Please refer to Sheraton Niagara Falls cancellation policy on our site for more details about any exclusions or requirements.

Sheraton Niagara Falls Reviews

Sheraton Niagara Falls Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 444 out of 1213 reviews" "
" "10 - Excellent 37%
Rating 8 - Good. 338 out of 1213 reviews" "
" "8 - Good 28%
Rating 6 - Okay. 200 out of 1213 reviews" "
" "6 - Okay 16%
Rating 4 - Poor. 117 out of 1213 reviews" "
" "4 - Poor 10%
Rating 2 - Terrible. 114 out of 1213 reviews" "
" "2 - Terrible 9%

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.5/10

Eco-friendliness

Reviews

10/10 Excellent

Jamie

Stayed 2 nights in Feb 2023

10/10 Excellent

Susan

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

10/10 Excellent

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids loved the pool and I loved how close it was to walk to the falls
Stayed 2 nights in Feb 2023

8/10 Good

Hollie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the casino
Stayed 1 night in Feb 2023

4/10 Poor

Antonino

Travelled with partner
Disliked: Property conditions & facilities
Beds are comfortable

4/10 Poor

Kevin

Travelled with family
Disliked: Amenities, property conditions & facilities
Not what we've come to expect from this hotel. Room is dingy with poor craftsmanship everywhere. The amenities are limited and the staff is under prepared.
Stayed 1 night in Feb 2023

10/10 Excellent

Theodore R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

10/10 Excellent

Marcelo, Copley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

8/10 Good

Sulaman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to all amenities and very clean.
Stayed 1 night in Jan 2023

10/10 Excellent

Paula, East Aurora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great location Perfect
Stayed 1 night in Jan 2023