Search Hotels Near NBT Bank Stadium, Syracuse

"Very nice hotel."

"What I like: convenient location What I do not like: 1. Perhaps the most uncomfortable pillows I have ever come across; lumpy, worn out and impossible to find comfort; pillow cases too small and with holes; 2. The room was 77 degrees F, way too hot to sleep in comfort. There was no way to turn the air conditioner temperature down, the control did not work; 3. The edge of the glass top on the side table next to the bed is chipped with a sharp edge. I badly cut my finger on it while putting my phone down. Overall and given the above this hotel operator shows a lack of care for their clients and disinterest to provide a quality service. Very disappointing."

"Upon arrival, we requested a second luggage rack. It never came. On our second day there our room was never cleaned. So all the garbage from the day before, and the beds were not maintained."

"The staff were very friendly at the front desk. Overall the place was an excellent choice for our stay and would definitely stay again. "

"Neat"

"Front desk was very friendly and accommodating. Room was clean, bathroom spacious and clean, and we enjoyed our stay. "

"We stayed in room"

"When checking in the female clerk was chewing on something, gum, candy or food) and it was difficult to understand her. Getting the shuttle was quick as I left at 5 am and the driver was sitting at the front desk ready to leave. Breakfast wasn’t served until 6 am. "

"The breakfast choices were not as good this time around."