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The Hotel was absolutely fabulous & certainly lived up to expectations , We had a suite on the 14th floor . The Housekeeping was brilliant & the suite was extremely comfortable . The staff could not have been more professional , helpful & informative . I cannot name them all but Barbara on Reception . Sergio & Zak in the Lex Bar & as we were celebrating a birthday we booked a table in the upstairs area of the Lex Bar & had the most beautiful meal . Nicely cooked & well presented & our server...

Hotel is in a great location Midtown to easily access all the sights by walking and is 5 mins walk to Grand Central station for access to the subway and trains. Rooms are very clean and well equipped with tea / coffee and fridge facilities. Staff very helpful and friendly. Well equipped gym with cardio machines and a good selection of dumbbells for weight training. Definitely recommend this hotel

Well positioned from the Subway for to/from JFK and rest of Manhattan. Helpful, friendly staff who make you feel both welcome and a bit special.

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We truly dropped lucky when we booked The Carnegie Hotel, our first time in New York. On arrival we were greeted in a very friendly reception by Elijah and then by Alexandra who was a pleasure to chat to every day discussing all our adventures. The afternoon wine was always fun and the complimentary tea, coffee and snacks were a nice touch. The location is spot on. Central Park is less than 2 minutes walk, the subway is on the corner and Times Square is barely a 10 minute walk. We will be...

Very impressed with our comfortable room which was exactly as described. Comfortable bed which is a must after a hard day's sightseeing and shopping and the room and bathroom were spotless The hotel was very close to Times Square, Central Park, Broadway and major department stores and attractions. The staff were very friendly and couldn't do enough for us. Overall a great stay, can't wait to come back and would definitely stay here again. 10/10

Best hotel I have stayed at in New York from the staff to the gym to the small details they really go above and beyond. It’s pricy but you really are getting a luxury modern experience.

Returned to the Peninsula after a few years' hiatus (I had an issue last time). It is an excellent place to stay if you want to be in upper Midtown. The prices can be quite punchy, but the restaurant and bar are not as mind-boggling as some, and you are getting a top notch product. The staff were friendly and helpful, and in the main not as overbearingly stuffy or as synthetically gushing as you sometimes find in similar hotels. It has a great location (5th/55th) so very handy for MoMA,...

Stayed in the king room with Times Square view, it was perfect. Huge comfortable bed, very clean and spacious. As two women it felt very secure and safe, with staff at all entrances and key card needed to access lift and extra lock on the bedroom door, which was something I was looking for.

A lovely hotel - nice elegant good sized room. Location isn’t for everyone but I like being out of the craziness of midtown.

Hotel was ideal for its purpose. Close to everything planned for an elderly relative visiting with us.

I had a really great stay here. From the moment we entered and received a warm and friendly welcome from Chris who was incredible throughout to the day of departure. It was amazing that Chris actually remembered our names because the hotel was full and also had celebrity guests (due to the US Open). Room was a decent size, very roomy for New York and regularly cleaned. Some previous guests have complained about the cost of eating at the hotel - it is expensive but certainly not extortionate...

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I recently stayed at the 3 West Club and highly recommend it for anyone looking for a unique, character-filled experience in midtown. The location is fantastic and completely unbeatable—tucked away right near Rockefeller Center and 5th Avenue, making it incredibly convenient to get anywhere in the city. The entire venue has a wonderful, old-school vibe that is very charming and delightfully eclectic. The staff were very nice, welcoming, and attentive throughout my stay. As for the room, the bed...

Hotel was great and room was cleaned each day. Service in the bar was painful - asking several times to order a drink and waiting for ages when there was nobody else to be served.

Service was great. Staff friendly and helpful