Search Hotels in Louth, St. Catharines

"We recently stayed at American Waterpark Resort as part of a dance competition being held at the facility. The room we booked had an infestation of ants and when we brought this to the attention of the hotel the only option they offered for resolution was to send maintenance to spray raid and put out traps (ants were all located on the bed and bedside wall) OR to send housekeeping to vacuum them up. We requested a change of room but were told that was not a possibility and 'was there anything else they could help with'. We were forced to find somewhere else to sleep for the night with no concern of the hotel as we still needed to be present at the facility for the dance competition."

"Spacious room. Friendly staff during check in. Very nice location. Many restaurants just few steps from the hotel including halal food. Wr asked the front reception for a bottle of water when we were going out she told us you have two bottles in your room. My wife explained that we are four adults and we may need more than two. She refused to, and surprisingly while waiting my son she gave another person who asked for the same. This is something that we didn’t like at all. But have to be honest everything else was fine"

"Pros; very nice staff. Shoutout to Aaliyah who was sweet and sent a bottle wine for bday being celebrated. Convenient location and good food choices nearby even within hotel. Shoutout to Kegs went there twice. Also a Starbucks in there too, Fitness center was nice. Con: while rooms are spacy, they could use updating. Upon arrival shower had clump someone hair prior stay and called to asked it to be cleaned as I didn’t want touch it and it took until the following day and constant calling for someone come up. So couldn’t shower first night after driving 6 hours. Hot water a hit or miss and lighting was not strong"

"Amazing hotel and view from the room"

"Convenient location. Good value. "

"The rooms and bathrooms were very clean. Staff were pleasant and quite helpful. Very quiet atmosphere compared to previous visits."

"The rooms are large & even with a city view, we were able to get a partial view of the falls. Bed was very comfortable, staff very friendly "

"Wish there was a kettle. Beautiful views and staff were great."

"Staff was helpful The breakfast was good"