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Overview of Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel

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Featured image
Indoor pool
Indoor spa bath
Premium bedding, desk, iron/ironing board, free cots/infant beds
Premium bedding, desk, iron/ironing board, free cots/infant beds

Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel

3 out of 5

4.0/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationFallsview Casino19 min drive
    Popular LocationHorseshoe Falls24 min drive
    Popular LocationNiagara Falls State Park28 min drive
    AirportNiagara Falls, NY (IAG-Niagara Falls Intl.)29 min drive

Choose dates to view prices

About this area

St. Catharines

Located in St. Catharines, Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel is connected to the convention centre. Niagara Falls State Park and Ripley's Believe it or Not are cultural highlights, and some of the area's attractions include Fallsview Indoor Waterpark and Niagara SkyWheel. Travelling with kids? Consider Aquarium of Niagara and Maid of the Mist. Enjoy the area's slopes with ski equipment hire shops, and don't miss out on the snow tubing, snowshoeing and sledging.
Popular Location

What's nearby

  • Outlet Collection at Niagara - 8 min drive
  • Brock University - 12 min drive
  • Fallsview Casino - 19 min drive
  • Horseshoe Falls - 24 min drive
  • Niagara Falls State Park - 28 min drive

Getting around

  • St. Catharines Station - 8 min drive
  • Toronto, ON (YYZ-Pearson Intl.) - 70 min drive

Restaurants

  • Where to eat
  • JJ Kapps Backyard BBQ and – Restaurant with a bar offering barbecue. Serves breakfast, brunch, lunch and dinner.

About this property

Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel

3-star family-friendly hotel connected to the convention centre in York - Haig
Along with a restaurant, this smoke-free hotel has an indoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/café and a snack bar/deli are on-site. All 181 rooms provide conveniences such as fridges and microwaves, plus in-room free WiFi and flat-screen TVs with cable channels. Other amenities available to guests include room service, premium bedding and coffee makers.
Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel offers 181 forms of air-conditioned accommodation with coffee/tea makers and complimentary newspapers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

This St. Catharines hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and lunch
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee: CAD 5-15 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Arcade/games room
  • Bowling alley
  • Fitness centre
  • Indoor pool
  • Hot tub

Family friendly

  • Arcade/games room
  • Bowling alley
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding services

Languages spoken

  • English
  • French

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (20000 square feet of space)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • Flat-screen TV
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in from 3:00 PM - 5:30 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CAD 69.00
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 35.00 per accommodation, per night
Dogs and cats welcome
2 per room
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 15.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: CAD 300.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between CAD 5 and CAD 15 per person (approximately)
  • Pet fee: CAD 35.00 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out fee: CAD 69.00 (subject to availability)
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Hotel St. Catharines
Holiday Inn St. Catharines
Holiday Inn Hotel Suites St. Catharines Conference Center

Frequently asked questions

4.0
Very good
Rating 5 - Excellent. 272 out of 723 reviews
5 - Excellent 38%
Rating 4 - Good. 290 out of 723 reviews
4 - Good 40%
Rating 3 - Okay. 98 out of 723 reviews
3 - Okay 14%
Rating 2 - Poor. 36 out of 723 reviews
2 - Poor 5%
Rating 1 - Terrible. 27 out of 723 reviews
1 - Terrible 4%

4.2/5

Cleanliness

4.1/5

Staff & service

4.2/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was an absolute delight! The lady that was behind the front desk went out her way just to bring us cutlery that our ordered food didn’t provide. Then the following night she had some ready for us without us even asking! I’m not really a review kinda guy but the staff there deserve the praise. 😁
Stayed 2 nights in Apr 2021

5/5 Excellent

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jetted tub was really big staff was friendly and helpful No room service
Stayed 1 night in Feb 2021

4/5 Good

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the front desk staff was very friendly. I had to bring my dogs and it was very pet friendly for them.
Stayed 1 night in Feb 2021

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2021

4/5 Good

Stayed 1 night in Jan 2021