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"Room was amazing as was the staff. Due to age and the time we spent there (1 evening) we cannot comment on other amenities. The balcony we had was very nice."

"Words can't express! The place is a MUST stay. Friendly staff, clean and gorgeous place. Really great and COMPLETE breakfast. And the location across the train station. Really convenient."

"la habitacion tenia un olor molesto, nos quedamos solo dos noches y estabamos todo el dia recorriendo la ciudad por lo que no tenia sentido pedir el cambio. Además no tenia ducha. sino que un jacuzzi, al ducharnos parados el baño se llenaba de agua. Por último, se me quedó el adaptador de mi cargador en la habitación (enchufado en el velador), teniamos vuelo más tarde, asi que me quedé un rato en el lobby. Al consultar en recepción me indicaron que no encontraron el adaptador (12 euros me costo uno nuevo en el aeropuerto). Lo bueno es la ubicación, esta muy bien localizado en la entrada de la todas las atracciones de la florencia antigua, al lado del tranvia y la estacion de trenes. Y el desayuno era de buena calidad con harta variedad."

"At first, I was given a shared room with a man. When I said I wasn’t comfortable with that, one of the staff members helped me get a shared room with girls instead."

"Excellent. Only issue they only have one elevator working. Hopefully the get the other elevator working soon."

"The staff at this hotel especially Vittorio, Francesca and the front desk - were excellent. So helpful and friendly. An asset to the hotel."

"Worse experience of our trip! The place was nothing like the pictures. The room was dirty nasty and we didn’t end up staying here. We had to find another place. The rooms look nothing like the pictures. And then they want you to keep you too Key with them each time you leave which is just insane."

"Friendly staff, very good location. Shower booth is too small and water leaks out."