Search Hotels Near The Mall Luxury Outlet, Reggello

"Very unfriendly staff. The restroom shower flooded and the only think they offered was towels. Never did they resolved the problem. Very expensive hotel to have a flooded restroom. Very disappointed. "

"This exceeded our expectations (which were already high) in every way possible. The accommodation and setting is everything you want from a castello in Tuscany. The local walks were breathtakingly beautiful and we can’t wait to return."

"Staff were professional, friendly and helpful. I couldn’t fault there helpful attention to every request. Explained the local bus services well, provided a map and arranged for a taxi to the train station at 5 am. It’s not in the city centre but close enough for a short bus ride.( just tap & go/ don’t tap off) The room was ideal, not the perfect outlook but you’re not here to sit in your room. The bathroom was clean but a little tired. The electrics were a little challenging but got there in the end. Air conditioning was temperamental. Even when it was off (on the thermostat) it was providing heat ??? Also be mindful there are steep stairs to reception which maybe an issue for some. As a base for a few nights ( if you don’t mind the stairs to reception) this was an ideal place to stay . "

"The staff was very friendly and tge property was very well maintained and clean."

"Everything was great."

"We were here during April. The weather was too cold for the pool. Breakfast was good and the restaurant was excellent. The views cannot be bested. We had a great time. The resort has wine and oil to taste, there are also many other vineyards nearby to sample. The resort is also less than an hour from Florence."

"Hotel was lovely, it was grand and beautiful like being in a bridgerton episode. Clean and tidy Bring an adapter as plug sockets are limited "

"This property was so far away from everything. Luckily, it was right next to the bus stop. It didn’t seem like the nicest area. When we arrived the room was set to 30° and were told the air conditioning is not yet turned on for the season so we switched rooms. We were not informed the pool is only open in the summer and the kids were looking forward to the pool so that was a let down. (It was 23° and we had walked 10 miles that day so it would have been a nice way to end the day!) Flooring was also peeling up in the room. "

"The staff was extremely knowledgeable, friendly, and available when we had questions. The room was clean and the bed was comfortable. The property was also well maintained and beautiful."