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Room service was excellent. Food was good, the service was very good, they engaged my young daughter when she ask "where's the food"? Did a magic trick for her and presto the food came out from under neath the carriage.
Rooms are neat, clean and spacious. Well maintained and always have great customer service providing you with prompt service. Very good location for F&B and shuttles to shopping malls.
Staff was excellent especially Natasha . She c/in and c/out all the 5 rms of my family in gd gesture. Very sweet face she has.
Been here many times over the past several years. Have watched it go from an excellent establishment degrade to merely a good one. The problem lies within the lack of passion within the staff; they are efficient yet unenthusiastic. Strengths remain, large bright rooms, great food, nice pool
The staff were very helpful. I lost my bag in a grab car and they continuoulsy assisted me . After i checked out my bag was returned. Staff immediately contacted me in singapore and making arrangements to courier my bag. Im greatly thankful for their help. ❤️
Very pleasant stay at the hotel. Food was great and the room is spacious.
Very friendly and wonderful hotel..
Wonderful staff, helpful & accommodating. Room is comfortable, and generally great location.
Staff were lovely, stay was easy apart from the deposit on card which meant even though I got it all back I still got charged because of foreign currency. The last night there were people running up and down which kept some guests awake. Breakfast was nice