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The location is fantastic. All major public transport in walking distance of 1 minute The modern appeal of the hotel.
The service was impeccable. Superior to anything you'd get in Europe
Hotel location is close to many attractions within walking distance. Will come again
Limited parking (hotel only provide 4 parking lots). This is difficult to find parking nearby. Front desk staffs are not friendly. There are bad ordor in the room due to bad maintain of carpet and bed sheet. The room is not completed with basic equipment.
The Manager on duty was very good - I had requested for a morning wake up call that never arrived, and when I provided the feedback, he followed up immediately. So that's why I give "Staff & Service" and Excellent rating. Overall, it was a pleasant stay.
Staff very good.. but no Lift.. maybe you can upgrade your hotel..
Good location to hop on and off for the free GOKL bus The hotel is old and too noisy from the neighborhood.
Great friendly staff always willing to be helpful. Older hotel with room somewhat dated albeit clean with comfortable bed. Downtown location not to my liking.