Deluxe Single Room, 4 Bedrooms | 13 bedrooms, premium bedding, free WiFi
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Reviews of Royal Guest House

2 out of 5
Royal Guest House
G 25/A BAPUJINAGAR, JADAVPUR, NEAR LALKA, Kolkata

Reviews

6.0
Rating 10 - Excellent. 1 out of 7 reviews" "
Rating 8 - Good. 3 out of 7 reviews" "
Rating 6 - Okay. 0 out of 7 reviews" "
Rating 4 - Poor. 1 out of 7 reviews" "
Rating 2 - Terrible. 2 out of 7 reviews" "

8.8/10

Cleanliness

7.4/10

Staff & service

10/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Udit Kumar

Stayed 1 night in Jul 2022

8/10 Good

CONG

Stayed 1 night in Nov 2019

2/10 Terrible

CONG

Stayed 1 night in Nov 2019

10/10 Excellent

Rohit

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Service and staff behavior was good! Location also convenient for travelers
Stayed 15 nights in Sep 2019

4/10 Poor

Verified traveller

Stayed 3 nights in Jul 2019

2/10 Terrible

Mukul

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
AC for extra charge !!!
amenities showed AC available but hotel management said extra charge for using AC. totally frustrated in this hot environment. no clear details about the room. when booked it was showing 1500 then after applying coupon it was 1200+ still no AC. how much they want for an AC i dont know. its a sheer mistake of hotels.com for making customers fool by keeping these details ambiguous.
Stayed 1 night in Jun 2019
Response from Ashish Chakraborty on 9 Jun 2019
Dear Guest, You are educated person and we had show your booking in portal face to face . . ..and you already seen your booked room as per tariff 990 Rs. , which is STANDARD NON AC ROOM . . . . but we alloted you DELUXE DOUBLE ROOM - tariff was 1200 and we offered also for AC for extra charge, but you refused . . . .now why you misguided our other's guest . . . .this is not good. Second thing . . . . please read all details before booking . . . .my request. EXPEDIA or ROYAL GUEST HOUSE . . . . never do like this . .. .hope you understand. Ashish (Owner)

8/10 Good

Drrazibul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019