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"Breakfast was nice"

"Lovely place for sewing Mumbai, conveniently located to many popular and beautiful tourist spots. Hotel, rooms, staff everything is exceptional "

"An amazing hotel…. Perfectly located "

"It was a wonderful experience felt like home with warm and comfy feeling love the stay so much that Chef Zaayish Bharucha was friendly and my daughter ( Ziya ) loved chef gave her lovely pancakes, Azeem with his extra mile of smile gesture and pleasant hospitality since from the day 1 I stayed in the Taj palace and not forgetting Aditi in Housekeeping department taking care of the guest in the room amenities and service and last but not the least Shuban operation department in the Front office always ready to help and support the team and Guest but I really loved the food and stay I must say chef Zaayish , Azeem, Aditi and Shuban for the wonderful experience and would definitely recommend and come back to stay . "

"Good "

"Impeccable service and the staff is top notch."

"Hotel was undergoing renovation and hence a bit messy. Front desk staff is excellent. They do not allow guest to cut queue and politely ask them to wait their turn. Breakfast is alright and service is good. They remember your selection on your second visit and will deliver it to your table. Had dinner at the cafe on the second floor. Food is good and so is the service. Bed is comfortable but the floor is a bit sticky so did not try to go barefoot. Generally housekeeping is good. "

"Lovely place to visit. Specially with kids it’s treat for them. Kids friendly staff and extremely clean. Totally a 5 star experience at Novotel. "

"Conveniently located. Loved the breakfast."