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"Very kind and friendly"

"A great budget-friendly option — the hotel is a bit old but very clean. Conveniently located near the hot spring and several restaurants. One thing to note: the cottages are a separate facility from the main hotel, so guests staying in the cottages cannot dine in the hotel’s restaurant. This should be made clearer."

"I had a lovely time here. The cabin was clean and the personal onsen was very relaxing."

"Nice place"

"Well equipped and smartly designed room. Super clean and comfortable. Would definitely use it as a base to explore Lake Yamanaka when I next visit "

"Impeccable service! So we did not indicate that we have two children joining us as we always do when we book our accommodation. The owner couple accommodated us in all ways, providing the children with meals and even remaking the bed such that it fit the four of us. What stood out the most is that we have forgotten our travel adapter. When we did not respond to their email as we were out at the safari, the owner even drove out to the theme park to pass it to us. It was over 20 min drive out in...

"自然を満喫したい方に是非オススメしたいです。 オーナー様もとても親切で適度な距離感で接してくれます。 各所清掃も行き届いており とても過ごしやすかったです。 次回もまたシャンティーバンガローさんに行こうと思います。"