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Reviews of Niles Hotel Istanbul - Special Class

4 out of 5
Niles Hotel Istanbul - Special Class
Ordu Caddesi Dibekli Cami Sokak No: 13, Beyazit, Istanbul, Istanbul

Reviews

9.2

Wonderful

Rating 10 - Excellent. 682 out of 1010 reviews" "
Rating 8 - Good. 249 out of 1010 reviews" "
Rating 6 - Okay. 46 out of 1010 reviews" "
Rating 4 - Poor. 22 out of 1010 reviews" "
Rating 2 - Terrible. 11 out of 1010 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

geraldine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Authentic and clean. Nice staff. Walkable area.
Stayed 4 nights in May 2024

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are definitely more modern and glamorous hotels in Istanbul however Nile's hotel is probably the only one that has retained it's unique Turkish cultural heart. You can tell all of the staff care deeply for the hotel and their guests, which is shown in their friendly and helpfulness. We would definitely recommend this hotel. The rooftop terrace is a true gem hidden within the bustle of the city
Stayed 3 nights in May 2024

10/10 Excellent

ALEKSANDR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice people, very good location
Stayed 6 nights in May 2024

8/10 Good

Eugenia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the decor(very charming) Loved the staff!! I did not like the dirty streets around the property.
Stayed 6 nights in May 2024

8/10 Good

scott, chadds ford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is excellent
Stayed 3 nights in May 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice and quick to help.
Stayed 4 nights in May 2024

8/10 Good

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m glad I stayed at this property however there are somethings I would have changed. I was able to arrange transportation but the hotel said I could only pay them in cash at the front desk. It’s 2024, taxis take credit cards, Ubers are linked to your credit card, scheduling a car service is sone with a credit card. There was no reason when I scheduled my airport transfer months in advance I couldn’t have just prepaid online by card or at a hotel by card. I don’t even care if they charge a fee but not offering that is a huge inconvenience. Next the rooms were decorated very cute but the showers are tiny, I’m a smaller than average woman and I was banging my elbows and knees in there, along with there being black mold and lesser than normal water pressure. The beds are okay but the pillows are absolutely terrible. Just knotted up, lumpy balls are fill that wrecked my neck over a week. The surrounding area is also a little questionable. I location is good in terms are reasonable proximity to sites but it is very dirty and I experienced a lot of people hassling me aggressively. But on a good note, the staff was very nice, breakfast was great and the top floor is lovely.
Stayed 4 nights in May 2024

10/10 Excellent

Sukarmanvir Singh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel with a great staff. Walkable distance from all the tourist landmarks. Highly recommended!
Stayed 4 nights in May 2024

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities
Pleasant hotel, very convenient for tourist attractions, very helpful staff. The rooms are a bit old fashioned, but adequate.
Stayed 4 nights in May 2024

10/10 Excellent

Shirley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room. Lovely terrace cafe/bar where you can see cargo ships on the Bosphorous. The hotel was well located for shopping and tourist sites. Staff was very attentive. We would not hesitate to stay there again if we are fortunate enough to visit Istanbul again. Only stayed one night before flying back to Athens.
Stayed 1 night in May 2024

10/10 Excellent

ALEJANDRA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything needs to work on their wi fi connection though
Stayed 5 nights in May 2024

8/10 Good

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally located for the main tourist attractions (Grand Bazaar, Sultanhamet) all within a 5 to 10 minute walk. Tram stop is just up the hill 2 mins away. The hotel is situated in the hub of everything. Turkish breakfast is superb with lots of choices. Staff were all very friendly and helpful. Nothing we didnt like about the hotel ir surroundings.
Stayed 5 nights in May 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice terrace
Stayed 1 night in Apr 2024

8/10 Good

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Niles Hotel offers a comfortable rest at night and a decent breakfast to start the day, conveniently located on the T1 line and within a 15-minute walk to Hagia Sophia.
Stayed 5 nights in May 2024

10/10 Excellent

mohammad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time there. Breakfast was excellent. The staff very friendly and professional. We strongly recommend this hotel.
Stayed 3 nights in Apr 2024

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A real haven of calm with fantastic super helpful staff
Stayed 3 nights in May 2024

10/10 Excellent

STEVEN

Liked: Staff & service, amenities, property conditions & facilities
Staff very helpful.
Stayed 2 nights in May 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful little hotel. Excellent location within easy walking distance of the major cultural highlights of Istanbul and myriad restaurants. Peaceful at night, which was a pleasant surprise. Nice roof terrace with bar, breakfast and outside terrace on which to chill and enjoy a glass of wine or beer. Comfortable bedrooms refreshed to a high standard every day. What really made the difference was the warm and friendly approach of all the staff here; very welcome against the hectic pace of the streets of Istanbul.
Stayed 11 nights in Apr 2024

10/10 Excellent

jehangir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was an older property and back-fitted as a hotel. Terrace on the roof was peaceful. staff were friendly and helpful.
Stayed 6 nights in Apr 2024

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and convenient location close to main dining and shopping sites. Staff members are friendly and helpful, always make sure their guests are comfortable and feel like home. Highly recommend!
Stayed 5 nights in Apr 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and friendly. Nice hotel. Clean and location was close to “main drag”
Stayed 1 night in Apr 2024

10/10 Excellent

MARI ANNA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was located in a good area. You can walk to the tram and shops plus to many of the historic sites. The manager and staff were so nice and accommodating. The decor was perfect for a hotel in Turkey. All the furnishings were authentic from the drapes to the furniture. From the rooftop terrace you could see the boats on the water and the beautiful sunsets! I would definitely recommend staying at this hotel.
Stayed 2 nights in Apr 2024

10/10 Excellent

Kenneth, Bayfield

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Turkish and family owned. I do not want to stay in a cookie cutter Marriot, Hyatt, etc when traveling abroad
Stayed 2 nights in Apr 2024

8/10 Good

Nicola

Liked: Cleanliness, staff & service
Stayed 5 nights in Apr 2024

10/10 Excellent

Gary

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time staying at the Niles hotel. It is conveniently located for walking to the main attractions and is beautifully decorated and full of character. The breakfast is good and served at a delightful rooftop terrace overlooking the sea, which is also a great location for an evening drink. The staff really are excellent, very attentive and friendly. We highly recommend this hotel
Stayed 4 nights in Apr 2024

10/10 Excellent

Derek

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic traditional small hotel Perfectly located within easy walking distance to all main attractions The hotel is well run with a beautiful rooftop terrace where breakfast is served in the morning and peaceful evening drinks are available at night The staff are very helpful and friendly I would definitely recommend this hotel
Stayed 4 nights in Apr 2024

10/10 Excellent

George, Ottawa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our 3 nights at this boutique hotel immensely. As soon as we arrived , we were welcome at the door, brought our luggage inside, as we checked in,we received apple tea. Our room was clean, the bed very comfortable and pillows were fluffy. Our stay included breakfast which was very good and with lots of variety. The rooftop patio is great at night for seeing the sunset and the waterfront. The waiter even went to get me a blanket and made me a special tea..what service!
Stayed 3 nights in Apr 2024

10/10 Excellent

Heather Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really lovely, unique hotel. Opulent Turkish furniture gave it a real sense of style and place. A great location for seeing the historic sights - 5 min walk to The Grand Bazar, 20 mibs or a cheap tram ride to The Blue Mosque etc. The hotel itself was in a quiet location -having breafast in the sun on the roof terrace watching the ships on The Bhosphorous, just great. Really recomend, a great 'find'
Stayed 4 nights in Apr 2024

10/10 Excellent

johnny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel carries such a unique charm to it. With elegant and nostalgic decor and impeccable comfort and care. I always stay here when in Istanbul. To stay here is to be treated as an honored guest. I cannot recommend this hotel enough
Stayed 3 nights in Apr 2024

10/10 Excellent

Samantha

Stayed 4 nights in Apr 2024

10/10 Excellent

Ngoc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly ,helpful staff .great turkish breakfast
Stayed 6 nights in Mar 2024

10/10 Excellent

Gordon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay there again
Stayed 5 nights in Mar 2024

10/10 Excellent

Andrew

Stayed 3 nights in Mar 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
My room came with option for breakfast which I recommend. This is a family run hotel with caring communicative staff who genuinely serve. I rated this hotel already but adding breakfast and day 3 night 4. I can’t compare but would stay here again.
Stayed 3 nights in Mar 2024

10/10 Excellent

risjola

Liked: Cleanliness, staff & service, property conditions & facilities
Is not a luxurious hotel, but is close to many of Istanbul tourist attraction places. Also the service you get there is amazing, the front desk guys offer a 5 stars service, especially Ege ( I hope I remember his name correct), since we went to hotel they gave us city map and explained all city to us. Anytime we had to go out they explained to us which tram to take, which station to stop etc. We never had to pay for touristic guides and still visit all city, and this thanks to these amazing guys that work there.

10/10 Excellent

Selvi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and friendly. Beautiful view from the rooftop lounge. Beautiful room and lobby. Close walk to Grand Bazaar and transportation. Wouldn’t hesitate to stay again.
Stayed 7 nights in Mar 2024

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast staff Management and receptionist
Stayed 3 nights in Mar 2024

10/10 Excellent

SILETE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very courteous and excellent. Nice and well decorated hotel.
Stayed 3 nights in Mar 2024

6/10 Okay

Sadaf

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff are so friendly and polite but the hotel is not clean at all. The area is so poor. If you are looking for a nice clean place please don’t choose this hotel even though the staff are extremely polite and nice.
Stayed 3 nights in Mar 2024

10/10 Excellent

Mohammed Sarwar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly this hotel deserves a higher star rating. They treat you like royalty. Their breakfast terrace is beautiful and the breakfast is honestly the best I’ve had anywhere in Istanbul. The double beds are really big and comfy. I have no complaints at all. And the grand bazaar is literally a 2 min walk from the hotel. I will definitely be back

10/10 Excellent

Kulmeet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to the Grand Bazaar and transportation network. The taxi, however, could not get close enough to the hotel and we had to walk about half a mile to get there.
Stayed 3 nights in Mar 2024
Response from Management on 6 Mar 2024
Thank you very much for your kind review and your very nice words.To avoid any confusion or misunderstanding, all taxis and licensed airport transfer vans are legally allowed to enter even the traffic restricted streets of the very center of the old city, like ours, and go all the way to the front door of the hotels, unless the car/taxi is missing a license or has an unpaid ticket/fine. You might want to check this before arranging your transfer with a yellow cab or a third party airport transfer service. (This is not an issue with hotel’s own transfer service)

10/10 Excellent

ROSS

Stayed 5 nights in Feb 2024

10/10 Excellent

KIBUM

Liked: Cleanliness, staff & service, amenities
Great atmosphere. I've never seen a beautiful hotel like Niles Hotel
Stayed 1 night in Feb 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good locations staff was great
Stayed 1 night in Feb 2024

10/10 Excellent

Almir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024

8/10 Good

DEVENDRALALL

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 4 nights in Feb 2024

10/10 Excellent

Roger Jesse

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great five day break at the Niles Hotel. Good rooms with all amenities. Excellent buffet breakfast open from 8.00 until 10.30. Good location near the tram service to major sights. Most of all the staff were attentive, friendly and very helpful. Recommended.
Stayed 5 nights in Feb 2024

8/10 Good

Allana-Marie

Liked: Cleanliness, staff & service
Hotel is pleasant but there are better areas to stay in.
Stayed 3 nights in Feb 2024