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"Lovely Room, clean, nice toiletries, good location . Staff great"

"The hotel is in a quiet area but not far from a main bus and tram route. Room was very clean with a nice big comfortable bed. Later hours for breakfast at weekend much appreciated. Friendly staff."

"Perfect"

"Breakfast selection was good but our group could not sit together, there were only 6 of us, as the staff were trying to close down a section of the restaurant for cleaning. We ended up on 3 separate tables, not very customer centric."

"Clean room, lovely staff and comfortable bed"

"Excellent service and perfect location! Rooms were spacious and clean. Hot breakfast options could be more varied."

"Easy check-in and clean room. "

"The hotel was very welcoming and felt very festive. Great reception and everything needed in the rooms. Perfect location for the airport, literally only a few steps away"

"The hotel was lovely and clean. The room was spotless and the shower was amazing. The breakfast was fantastic with a good selection. It’s about a 10 minute walk from New Street Station so ideal location. Regarding the location and area around the hotel. In all honesty the general surrounding area is quite run down with a lot of boarded up buildings. Not a lot the hotel can do about that it’s just concerning when you first see the area. No problems though. It’s a quite busy and well lit area so getting to and from the hotel is fine from the city centre. "