Search Hotels in Hato Rey Norte, San Juan

"Perfect stay"

"Best experience! "

"My family of 5 loved it! We would stay here again. Great balance of child friendly and adult oriented. "

"Full breakfast and plenty of variety of choice. Provided 2 complimentary adult drinks each night of stay and choices of 3 restaurants for dinner "

"The pools and facilities were wonderful and extravagant "

"Rooms are ok. The bathrooms have no fan. The console for the tv was about a foot away from the wall. The music at night is very loud and can be heard from the room. Staff are friendly but little info was given at check in. Breakfast is good but it’s the same food everyday. Outdoor pool area is ok. The loungers could use a clean. Bird poop and spilled food all over them. It would be nice to have more food options for kids. "

"Positives: nice pool area, wasn’t overcrowded and kept very clean. Easy beach access. Rooms are average-clean and included a fridge, microwave and sink area. Beds were comfortable and AC worked great. Negatives: staff are not welcoming and there is absolutely no communication at check-in regarding amenities, etc. Had no idea where to get beach towels, location and hours of operation for anything on the property (casino, bowling alley, go cart track, restaurants) were never mentioned. Had to ask multiple staff in both the Aquarius and Embassy where we could eat, and was sent to multiple different locations to find all of the restaurants closed. Spoke to other people staying there who also had children with them and they said they had to walk 20 mins to Burger King to eat dinner. Apparently the restaurants are not open Mon-Wed. We ended up taking an Uber to “downtown” Dorado and ate at Katrina, which had great empanadas. Overall it was a decent hotel for the price and we didn’t spend much time in our room. If you are looking for an average hotel to get away for some pool and beach time for a discount this hotel will do. "

"Excellent place "

"Was a little disappointed. This property needs to e upgraded. "