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"I had a pleasant stay and I will return to this hotel on my next trip. "

"Good"

"We arrived early (2hrs) and they checked us in early with no fee! :) This really made our stay since it was short! Parking is easy and convenient. Theres quick food attached and near by. Son had pool all to himself. Great location! "

"Staff and room "

"What a wonderful time we had on our three nights stay. Debby was very helpful in getting us settled as well as suggesting places to go and things to see each and every day we were there our experiences were better because of it. We really appreciated her and enjoyed spending time with her, our rooms were -stocked and comfortable. Breakfast was extremely varied with hot and cold choices. We would love to stay here again."

"The valet parking worked well."

"We love Seneca in Niagra Falls NY. This is the first time I think we had an issue. And here's my issue, the money we spend in casinos is outrageous for us. We don't go to win, we go for the entertainment. It is nice when you win but for us it's strictly entertainment. I was shocked to see in our room were two bottles of water, you would think for the money you're paying for the room and the money that you would probably lose at the Casino they could give you a bottle of water. There was a $2 charge for each bottle of water. The second is I went into a lady's restroom and this is out where the restaurant area was by the Bear Claw (awesome place to eat by the way. ) further down. I have never ever been in a casino bathroom where it has been as filthy as it was that day. Toilets weren't flushed I'm sure no fault of the casino. Paper towels everywhere. I didn't even use the restroom that's how bad I felt it was. Other than that we had a fantastic time, we love going there we love to visit the Falls walk around it's a nice convenient area. I thank you for the hospitality, your staff is always wonderful, check in and check out is easy."

"The beds were comfy & the room & bathroom were clean. I’m not thrilled that as a paying customer, you also have to pay to park your car overnight. $10 & I had prepaid. I just find it to be a ridiculous junk fee. It’s literally the hotels parking lot. Not a parking garage in a big city. I wish there was a microwave if not in our room then at least down by the ice machine. The only microwave I was made aware of is in the main lobby. Aside from that, the property is well kept & the Niagara River flows right outside the huge spacious pool area. The pool area features a ping pong table, Cornhole boards, a river facing seating area. "

"I love that all the rooms have the jet tubs those little jets really smooth my bad. The rooms are always clean and the shower cap was definitely a plus"