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Overview of Quality Hotel & Suites At The Falls

Photo gallery

Featured image
Indoor pool
Indoor spa bath
Indoor pool
In-room safe, desk, blackout curtains, iron/ironing board

Quality Hotel & Suites At The Falls

2.5 out of 5

3.5/5 Good

Guests rated this property 3.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationOld Falls Street1 min walk
    Popular LocationNiagara Falls Culinary Institute1 min walk
    Popular LocationConference Center Niagara Falls2 min walk
    AirportBuffalo, NY (BUF-Buffalo Niagara Intl.)34 min drive

Choose dates to view prices

  • Suite, Multiple Beds, Accessible, Non Smoking

    Photos of Suite, Multiple Beds, Accessible, Non Smoking

    Room amenities

    • City view
    • Sleeps 6
    • 2 Queen Beds and 1 Single Sofa Bed
    More details

  • Standard Room, 2 Queen Beds, Non Smoking

    Photos of Standard Room, 2 Queen Beds, Non Smoking

    3.8/5 guest room rating

    Room amenities

    • 301 sq ft
    • City view
    • Sleeps 4
    • 2 Queen Beds
    More details

  • Suite, 1 King Bed with Sofa bed, Non Smoking

    Photos of Suite, 1 King Bed with Sofa bed, Non Smoking

    4/5 guest room rating

    Room amenities

    • 300 sq ft
    • Sleeps 3
    • 1 King Bed and 1 Double Sofa Bed
    More details

  • Room, 1 Queen Bed, Accessible, Non Smoking

    Photos of Room, 1 Queen Bed, Accessible, Non Smoking

    Room amenities

    • City view
    • Sleeps 2
    • 1 Queen Bed
    More details

  • Standard Room, 1 Queen Bed, Accessible, Non Smoking

    Photos of Standard Room, 1 Queen Bed, Accessible, Non Smoking

    3.6/5 guest room rating

    Room amenities

    • 290 sq ft
    • City view
    • Sleeps 2
    • 1 Queen Bed
    More details

About this area

Niagara Falls

Located in Niagara Falls, Quality Hotel & Suites At The Falls is in the city centre and near a metro station. The area's natural beauty can be seen at Old Falls Street and Cave of the Winds, while Niagara Adventure Theater and Niagara Wax Museum of History are cultural highlights. Fallsview Indoor Waterpark and Aquarium of Niagara are not to be missed. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's location for the sightseeing.
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Map
Popular Location

What's nearby

  • Old Falls Street - 1 min walk
  • Niagara Falls Culinary Institute - 1 min walk
  • Niagara Adventure Theater - 2 min walk
  • Conference Center Niagara Falls - 2 min walk
  • Seneca Niagara Resort & Casino - 3 min walk

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 5 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 34 min drive

Restaurants

  • Where to eat
  • Legends Bar – Restaurant with a bar. Open daily.
  • Papa John's – Restaurant offering American cuisine. Open daily.

About this property

Quality Hotel & Suites At The Falls

Niagara Falls hotel in Downtown Niagara Falls, walk to Seneca Niagara Resort & Casino
Along with a restaurant, this hotel has an indoor pool and a bar/lounge. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a spa tub, a 24-hour business centre and coffee/tea in a common area. All 206 rooms provide conveniences such as fridges and microwaves, plus complimentary wireless Internet access and flat-screen TVs with cable channels. Other amenities available to guests include coffee/tea makers, free local calls and hairdryers.
Quality Hotel & Suites At The Falls offers 206 forms of accommodation with laptop-compatible safes and coffee/tea makers. 32-inch Flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool and a spa tub are on site.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Choice)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Limited on-site parking
  • On-site parking is wheelchair accessible
  • Free off-site parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • Billiards/pool table
  • Indoor pool
  • Hot tub

Family friendly

  • Dry cleaning service
  • Free cots/infant beds
  • Indoor pool
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business centre
  • 1 meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Linens
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Climate control (heating)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • Restaurant dining guide
  • Turndown service

Policies

Check-in

Check-in from 4 PM - 7 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 20.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • 7 per cent destination fee will be charged.
  • Resort fee: USD 9.95 per accommodation, per night
The resort fee includes:
  • Pool access
  • Business centre/computer access
  • Newspaper
  • Faxes
  • In-room coffee
  • Concierge service
  • Housekeeping
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • In-room safe fee: USD 1.50 per night
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Property is also known as

Quality Falls Niagara Falls
Quality & Suites At The Falls
Quality Hotel And Suites At The Falls
Quality Hotel & Suites At The Falls Hotel
Quality Hotel & Suites At The Falls Niagara Falls
Quality Hotel & Suites At The Falls Hotel Niagara Falls

Frequently asked questions

Can I cancel my reservation for free at Quality Hotel & Suites At The Falls and receive a full refund?
Yes, Quality Hotel & Suites At The Falls offers free cancellation on select room rates, because flexibility matters! Please refer to Quality Hotel & Suites At The Falls cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Quality Hotel & Suites At The Falls?
As of 5 Mar 2021, prices found for a 1-night stay for 2 adults at Quality Hotel & Suites At The Falls on 23 Mar 2021 start from Rs4,297, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Quality Hotel & Suites At The Falls have a pool?
Yes, this property has an indoor pool. Pool access is from 8:00 AM to 10:00 PM.
Is Quality Hotel & Suites At The Falls pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Quality Hotel & Suites At The Falls?
Self-parking is free at this property; nearby parking is also free.
What time is check-in at Quality Hotel & Suites At The Falls?
Check-in is from 4 PM - 7 AM. Late check-in is available during limited hours.
What time is check-out at Quality Hotel & Suites At The Falls?
Checkout is at 11 AM.
Where is Quality Hotel & Suites At The Falls located?
Located in Downtown Niagara Falls, this hotel is steps away from Old Falls Street, Niagara Adventure Theater and Conference Center Niagara Falls. Seneca Niagara Resort & Casino and Niagara Wax Museum of History are also within 10 minutes.
3.5
Good
Rating 5 - Excellent. 220 out of 986 reviews
5 - Excellent 22%
Rating 4 - Good. 357 out of 986 reviews
4 - Good 36%
Rating 3 - Okay. 212 out of 986 reviews
3 - Okay 22%
Rating 2 - Poor. 125 out of 986 reviews
2 - Poor 13%
Rating 1 - Terrible. 72 out of 986 reviews
1 - Terrible 7%

3.5/5

Cleanliness

3.8/5

Staff & service

3.5/5

Amenities

3.3/5

Property conditions & facilities
Write a review

4/5 Good

Happy face iconLiked: Cleanliness
Location to Falls was reason for choosing this hotel. Liked papa johns being onsite and Legends bar was fun.
Stayed 1 night in Feb 2021

3/5 Okay

Travelled with partner
Bar, Resturant & Gift shop available on site. Gift shop sold everything from clothing to souvenirs.
Stayed 1 night in Feb 2021

2/5 Poor

Travelled with partner
Happy face iconLiked: Amenities
Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities
I booked a room with a jacuzzi that was clear in the room pictures but was then told oh no that's just advertisement. The whole reason we stayed there was for the tub. I paid for the room ahead and then was charged another $100.00 at check-in for security and was never told about it. They conviently didn't give me any kind of receipt. The room was far from clean and looked like the floors hadn't been cleaned at all. There was all kinds of rock salt, pieces of paper, and small garbage all over the floor. Hotel made excuses instead of correcting the situation. It was all pretty shady. Hopefully I get my deposit back because there is no record of it on a receipt.
Stayed 1 night in Feb 2021

4/5 Good

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
I liked that there is an affordable hotel near the falls.
Stayed 1 night in Feb 2021

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value, has everything we need. Breakfast is a kind of too simple, but during the COVID-19 period, we cannot ask for more.
Stayed 2 nights in Dec 2020

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