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Overview of Quality Hotel & Suites At The Falls

Photo gallery

Featured image
Indoor pool
Indoor spa bath
Indoor pool
In-room safe, desk, blackout curtains, iron/ironing board

Quality Hotel & Suites At The Falls

2.5 out of 5

3.6/5 Good

Guests rated this property 3.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationNiagara Falls State Park5 min walk
    Popular LocationAmerican Falls15 min walk
    Popular LocationClifton Hill17 min walk
    AirportBuffalo, NY (BUF-Buffalo Niagara Intl.)34 min drive

Choose dates to view prices

About this area

Niagara Falls

Located in Niagara Falls, Quality Hotel & Suites At The Falls is in the city centre and near a metro station. The area's natural beauty can be seen at Old Falls Street and Cave of the Winds, while Niagara Adventure Theater and Niagara Wax Museum of History are cultural highlights. Fallsview Indoor Waterpark and Aquarium of Niagara are not to be missed. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's location for the sightseeing.
Popular Location

What's nearby

  • Old Falls Street - 1 min walk
  • Niagara Falls Culinary Institute - 1 min walk
  • Niagara Falls State Park - 5 min walk
  • American Falls - 15 min walk
  • Clifton Hill - 17 min walk

Getting around

  • Niagara Falls Station - 3 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 34 min drive

Restaurants

  • Where to eat
  • Legends Bar – Restaurant with a bar. Open daily.
  • Papa John's – Restaurant offering American cuisine. Open daily.

About this property

Quality Hotel & Suites At The Falls

Niagara Falls hotel in Downtown Niagara Falls, walk to Seneca Niagara Resort & Casino
Along with a restaurant, this hotel has an indoor pool and a bar/lounge. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a spa tub, a 24-hour business centre and coffee/tea in a common area. All 206 rooms provide conveniences such as fridges and microwaves, plus in-room free WiFi and flat-screen TVs with cable channels. Other amenities available to guests include coffee makers, free local calls and hairdryers.
Quality Hotel & Suites At The Falls offers 206 forms of accommodation with laptop-compatible safes and coffee/tea makers. 32-inch Flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool and a spa tub are on site.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Choice)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Free off-site parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • Billiards/pool table
  • Indoor pool
  • Hot tub

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • Restaurant dining guide
  • Turndown service

See similar properties

Policies

Check-in

Check-in from 4 PM - 7 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 20.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • 7 per cent destination fee will be charged.
  • Resort fee: USD 9.95 per accommodation, per night
The resort fee includes:
  • Pool access
  • Business centre/computer access
  • Newspaper
  • Faxes
  • In-room coffee
  • Concierge service
  • Housekeeping
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • In-room safe fee: USD 1.50 per night
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Property is also known as

Quality Falls Niagara Falls
Quality & Suites At The Falls
Quality Hotel And Suites At The Falls
Quality Hotel & Suites At The Falls Hotel
Quality Hotel & Suites At The Falls Niagara Falls
Quality Hotel & Suites At The Falls Hotel Niagara Falls

Frequently asked questions

3.6
Good
Rating 5 - Excellent. 223 out of 974 reviews
5 - Excellent 23%
Rating 4 - Good. 354 out of 974 reviews
4 - Good 36%
Rating 3 - Okay. 207 out of 974 reviews
3 - Okay 21%
Rating 2 - Poor. 120 out of 974 reviews
2 - Poor 12%
Rating 1 - Terrible. 70 out of 974 reviews
1 - Terrible 7%

3.5/5

Cleanliness

3.8/5

Staff & service

3.5/5

Amenities

3.3/5

Property conditions & facilities

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
THE WORST CUSTOMER SERVICE IN HISTORY!!!!!!!!!!!!!
Stayed 3 nights in May 2021

3/5 Okay

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness
Clean service
Stayed 2 nights in May 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the Hotel. Very clean, my room was comfortable and clean. Had what I needed. If I needed something else I could ask the staff. They were very helpful. I already recommended it to a few friends.
Stayed 4 nights in Apr 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location was excellent. Staff first rate. Rooms a little outdated but overall a great stay for the price.
Stayed 2 nights in Apr 2021

3/5 Okay

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was in a good location to walk to the falls. The pool was crowded and the hotel did not have any restrictions for the number of guest in the pool at time. It was swim at your own risk. Would not recommend for a family. The bar next to the lobby had was full of people without masks and the hallways where loud at times with a lot of cursing.
Stayed 2 nights in Apr 2021