1/5 Terrible
Verified traveller
Travelled with family
18 May 2021
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2021
Overview of Quality Hotel & Suites At The Falls
Photo gallery
Quality Hotel & Suites At The Falls
3.6/5 Good
Guests rated this property 3.5/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Breakfast included
- Parking included
- Air conditioning
- Restaurant
Cleaning and safety practices
- Cleaned with disinfectant
- 24-hour vacancy between guest room stays
- Hand sanitiser provided
Explore the area
Niagara Falls State Park5 min walk
American Falls15 min walk
Clifton Hill17 min walk
Buffalo, NY (BUF-Buffalo Niagara Intl.)34 min drive
Choose dates to view prices
About this area
Niagara Falls
Located in Niagara Falls, Quality Hotel & Suites At The Falls is in the city centre and near a metro station. The area's natural beauty can be seen at Old Falls Street and Cave of the Winds, while Niagara Adventure Theater and Niagara Wax Museum of History are cultural highlights. Fallsview Indoor Waterpark and Aquarium of Niagara are not to be missed. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's location for the sightseeing.
View in a map
What's nearby
- Old Falls Street - 1 min walk
- Niagara Falls Culinary Institute - 1 min walk
- Niagara Falls State Park - 5 min walk
- American Falls - 15 min walk
- Clifton Hill - 17 min walk
Getting around
- Niagara Falls Station - 3 min drive
- Buffalo, NY (BUF-Buffalo Niagara Intl.) - 34 min drive
Restaurants
- Where to eat
- Legends Bar – Restaurant with a bar. Open daily.
- Papa John's – Restaurant offering American cuisine. Open daily.
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Choice)
Social distancing
Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Free self-parking on site
- Motorhome/coach/lorry parking on site
- Limited on-site parking
- Wheelchair-accessible parking and van parking available
- Free off-site parking
Food and drink
- Free buffet breakfast available daily 7:00 AM–10:00 AM
- 1 restaurant
- 1 bar
- Coffee/tea in a common area
Things to do
- Billiards/pool table
- Indoor pool
- Hot tub
Family friendly
- Free cots/infant beds
- Indoor pool
- Microwave
- Fridge
- Rollaway/extra beds (surcharge)
Conveniences
- ATM/banking services
- Lift
- Free newspapers in reception
- Gift shop/newsstand
- Vending machine
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Tour/ticket assistance
- Turndown service
- Wedding services
Languages spoken
- English
- Spanish
Business services
- 24-hour business centre
- A meeting room
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Braille signage
- In-room accessibility
- Roll-in shower (select rooms)
- Wheelchair-accessible business centre
- Wheelchair-accessible concierge desk
- Wheelchair-accessible fitness centre
- Wheelchair-accessible lounge
- Wheelchair-accessible parking
- Wheelchair-accessible public bathroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair-accessible van parking
- Wheelchair accessible (may have limitations)
More
- Designated smoking areas
- TV in lobby
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Blackout drapes/curtains
- Free cots/infant beds
- Heating (climate-controlled)
- Rollaway/extra beds (surcharge)
Bathroom
- Free toiletries
- Hairdryer
- Shower/bathtub combination
- Towels
Entertainment
- 32-inch flat-screen TV
- TV channels
- Premium channels
Food and drink
- Coffee/tea maker
- Microwave
- Fridge
More
- Connecting rooms available
- Desk
- Free local calls
- Guidebooks/recommendations
- Iron/ironing board
- Laptop-compatible safe
- Restaurant dining guide
- Turndown service
See similar properties
Policies
Check-in
Check-in from 4 PM - 7 AM
Late check-in subject to availability
Minimum check-in age - 21
Check-out
Check-out before 11 AM
Express check-out
Special check-in instructions
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Renovations and closures
Due to COVID-19, this property’s food and beverage options may be limited.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Service animals are exempt from fees
Children and extra beds
Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 20.0 per night.
Free cots (infant beds)
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
- 7 per cent destination fee will be charged.
- Resort fee: USD 9.95 per accommodation, per night
The resort fee includes:
- Pool access
- Business centre/computer access
- Newspaper
- Faxes
- In-room coffee
- Concierge service
- Housekeeping
- Additional inclusions
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- In-room safe fee: USD 1.50 per night
- Rollaway bed fee: USD 20.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
Property is also known as
Quality Falls Niagara Falls
Quality & Suites At The Falls
Quality Hotel And Suites At The Falls
Quality Hotel & Suites At The Falls Hotel
Quality Hotel & Suites At The Falls Niagara Falls
Quality Hotel & Suites At The Falls Hotel Niagara Falls
Frequently asked questions
3.6
Good
3.5/5
Cleanliness
3.8/5
Staff & service
3.5/5
Amenities
3.3/5
Property conditions & facilities
3/5 Okay
Verified traveller
Travelled with family and small children
10 May 2021
Liked: Amenities
Disliked: Cleanliness
Stayed 2 nights in May 2021
4/5 Good
Verified traveller
30 Apr 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2021
4/5 Good
Verified traveller
Travelled with partner
27 Apr 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2021
3/5 Okay
Verified traveller
Travelled with family
13 Apr 2021
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Apr 2021