Search Hotels in Gloucester, Ottawa

"Room was very clean and expansive. Breakfast was good. "

"Rooms were really clean ans nice. Hotel has a great atmosphere "

"This hotel is beautiful and located right by Byward Market with plenty of options for dining. We had a great experience overall, and the staff were very helpful and professional. "

"All good. Good king bed. Didn’t like the damage deposit charged to card and returned in 3-4 business days. Most hotels scan the card but don’t charge if no issues. "

"My family and I have stayed at the Brookstreet Hotel on six different occasions over the years, and it has always been a place we’ve looked forward to visiting. Because of those consistently great experiences in the past, I felt it was important to reach out and share some concerns about our most recent stay. Prior to our arrival, my credit card had unfortunately been compromised. I called the front desk ahead of time to ask if there was any flexibility regarding the security deposit. I was told there was nothing that could be done and that a credit card was required. While I understand policies are in place for a reason, the interaction felt somewhat dismissive and set a disappointing tone before we even arrived. Upon arrival the front desk told me there was absolutely no issue putting the $200 charge on debit , which took my be surprise and upset me a little as I rushed around for 24hrs prior to get a credit card setup and activated so I could pay the deposit, which ultimately I did NOT need to do. When we checked in and arrived at our room, there were several dirty plates and room service trays sitting outside our door. I called the front desk to have them removed, but an hour later they were still there. After calling again, they were finally cleared — but only after approximately three and a half hours had passed. Later that evening we ordered room service. Unfortunately, the drinks that were delivered were not what we ordered, and the cookies we received were complet"

"We had a lovely stay, the staff was friendly and helpful. The Unit was clean and cute. It was so nice to have a fridge and sone dishes. Overall, a great stay! Highly recommend, as a great affordable option. "

"It was just an overnight stay and served its purpose. Overall, would stay again. "

"We had a great stay! The staff were incredibly friendly and welcoming, which made the whole experience even better. The breakfast had so many options and everything was well stocked. The pool and hot tub are also really large, which was perfect for relaxing. We would definitely stay here again!"

"Pool is not clean. "