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"comfy bed"

"Totally impressed by this hotel! All the staff I dealt with were so friendly and helpful! Calvin at the front desk was so nice and helpful and patient. My room was amazing! The room furniture is older looking but in great shape. The room is super clean, spacious and it was more like a small apartment filled with great amenities. I had a full kitchen and sofabed and chair. The included breakfast was very good, way more than a continental breakfast, with warm egg sandwiches, muffins and fruit and espresso and regular coffee. The location of this hotel is great and is easily walkable to the Parliament buildings.I would definitely book this hotel again! I thoroughly enjoyed my time in Ottawa and my stay at The Business Inn."

"I have food sensitivities and generally stay away from the breakfast. The room and beds were tidy but I would not say clean. There were significant cobwebs hanging in the bathroom, a stir stick stuck along the baseboards in beside the 1st bed. and there was other bits of cardboard under the edge of the second bed. there was sticky stuff on the desk and the front of the microwave needed a wash."

"Bien situé et la présence du gym et du spa extérieur est grandement appréciable."

"Cleanliness is excellent, staff are nice, concierge is nice,breakfast is excellent, so many choices, over all, we have a great time in your hotel."

"Was a little surprised there was no anti slip shower mat available."

"Everything was perfect. Very clean and very good staff"

"Rooms are clean The staff is excellent The breakfast is good"

"The property location is great, rooms are spacious but needs better cleaning. Being a 4 star hotel, they should use quality products in terms of toiletries. "