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Indoor pool
Premium bedding, down duvet, pillow top beds, in-room safe
Premium bedding, down duvet, pillow top beds, in-room safe
Premium bedding, down duvet, pillow top beds, in-room safe

Guest reviews

4.4 out of 5 Excellent
1,276 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Pet Friendly
Air conditioning
Spa
Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Map

Explore the area

Popular LocationRideau Centre3 min walk
Popular LocationDepartment of National Defense5 min walk
Popular LocationConfederation Park6 min walk
AirportOttawa, ON (YOW-Macdonald-Cartier Intl.)16 min drive

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  • Traditional Room, 1 King Bed, Non Smoking

    4.7/5 guest room rating

    Room amenities

    • 252 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsTraditional Room, 1 King Bed, Non Smoking
  • Traditional Room, 2 Double Beds, Non Smoking

    4.6/5 guest room rating

    Room amenities

    • 252 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsTraditional Room, 2 Double Beds, Non Smoking
  • Premium Room, 1 King Bed, Non Smoking, City View

    4.7/5 guest room rating

    Room amenities

    • 252 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsPremium Room, 1 King Bed, Non Smoking, City View
  • Premium Room, 2 Double Beds, Non Smoking, City View

    4.5/5 guest room rating

    Room amenities

    • 252 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsPremium Room, 2 Double Beds, Non Smoking, City View
  • Deluxe Room, 1 King Bed, Non Smoking, View

    Room amenities

    • 252 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, Non Smoking, View
  • Deluxe Room, 2 Double Beds, Non Smoking, View

    Room amenities

    • 252 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsDeluxe Room, 2 Double Beds, Non Smoking, View

About this area

Ottawa

Located in Ottawa, The Westin Ottawa is connected to a shopping centre. Canadian War Museum and Canadian Museum of History are cultural highlights, and travellers looking to shop may want to visit Byward Market Square. Check out an event or a game at TD Place Stadium, and consider making time for Museum of Nature, a top attraction not to be missed. Our guests love the hotel's central location.
Visit our Ottawa travel guide
View in a map
Popular Location

What's nearby

  • Rideau Centre - 3 min walk
  • Department of National Defense - 5 min walk
  • Confederation Park - 6 min walk
  • Byward Market Square - 7 min walk
  • Ottawa City Hall - 8 min walk

Getting around

  • Ottawa, ON (XDS-Ottawa Train Station) - 5 min drive
  • Carling Station - 6 min drive
  • AirportOttawa, ON (YOW-Macdonald-Cartier Intl.) - 16 min drive

Restaurants

  • Where to eat
  • Daly's Express – Open daily.
  • Shore Club – Restaurant with a bar. Serves dinner daily. Reservations required.

About this property

The Westin Ottawa

4-star eco-friendly hotel connected to the convention centre in Downtown Ottawa
This smoke-free hotel features 2 restaurants, an indoor pool and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café and a sauna are on-site. All 492 rooms feature comforts such as pillowtop beds and premium bedding, while conveniences include fridges and coffee makers. IPod docking stations and 24-hour room service are standard, as are LCD TVs with cable channels.
The Westin Ottawa offers 492 forms of accommodation with iPod docking stations and a safe. Pillowtop beds feature down comforters and premium bedding. 50-inch LCD televisions come with cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

This Ottawa hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Microwaves, in-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard sanitisation guidelines of Commitment to Clean (Marriott)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 10.95 per day), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking: CAD 48 per day
  • Electric car charging station
  • Parking height restrictions apply
  • Limo/town car service

Food and drink

  • To-go breakfast available for a fee daily 7:30 AM–11:30 AM: CAD 5-25 for adults and CAD 5-25 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Shopping centre
  • Shopping
  • Spa services

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Indoor pool
  • Microwave (on request)
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French

Business services

  • 24-hour business centre
  • Meeting rooms
  • Conference space (473612 square feet)

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Down comforter
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 50-inch LCD TV
  • TV channels
  • iPod dock
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave (on request)
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in between 3 PM and anytime
Express check-in
Minimum check-in age - 19

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay for free
Dogs only
Up to 70 lb/32 kg

Children and extra beds

Children are welcome
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between CAD 5 and CAD 25 for adults, and CAD 5 and CAD 25 for children (approximately)
  • Fee for in-room wireless Internet: CAD 10.95 per day (rates may vary)
  • Fee for in-room wired Internet: CAD 14.95 per 24-hour period (rates may vary)
  • Valet parking fee: CAD 48 per day (in/out privileges)
  • Nearby parking fee: CAD 30 per day
  • Late check-out fee: CAD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Ottawa Westin
Westin Hotel Ottawa
Westin Ottawa
The Westin Ottawa Hotel Ottawa
Westin Ottawa Hotel
The Westin Ottawa Hotel
The Westin Ottawa Ottawa
The Westin Ottawa Hotel Ottawa

Frequently asked questions

Can I cancel my reservation for free at The Westin Ottawa and receive a full refund?
Yes, The Westin Ottawa offers free cancellation on select room rates, because flexibility matters! Please refer to The Westin Ottawa cancellation policy on our site for more details about any exclusions or requirements.
Does The Westin Ottawa have a pool?
Yes, this property has an indoor pool. Pool access is from 8:00 AM to 8:00 PM.
Is The Westin Ottawa pet-friendly?
Yes, The Westin Ottawa allows dogs with a maximum weight of up to 32 kg per pet. Service animals are exempt from fees.
How much is parking at The Westin Ottawa?
Valet parking is available for CAD 48 per day.
What time is check-in at The Westin Ottawa?
Check-in is from 3 PM to anytime.
What time is check-out at The Westin Ottawa?
Checkout is at noon. Late checkout is available for CAD 50 (subject to availability).
Where is The Westin Ottawa located?
Located in Downtown Ottawa, this eco-friendly hotel is within a 10-minute walk of Shaw Centre, Byward Market Square and Parliament Hill. University of Ottawa and Canadian Museum of History are also within 1 mi (2 km).
4.4
Excellent
1,276 reviews
5 - Excellent
786
4 - Good
352
3 - Okay
84
2 - Poor
26
1 - Terrible
28

4.6/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Stayed 1 night in Sep 2020

3/5 Okay

Stayed 2 nights in Sep 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Need better control of front entrance. The driveway was overcrowded with parked cars. It took 15 minutes to reach the entrance because the cars were not moving. Also there was late nite noise coming from the other rooms at 2 am. They were so loud that they woke us up.
Stayed 1 night in Sep 2020

5/5 Excellent

Stayed 2 nights in Sep 2020

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