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"It was also very convenient that the hotel elevator connected directly to the shopping center. By taking the escalator, I could easily reach Uniqlo, MUJI, and Starbucks without going outside, which was especially convenient."

"Excellent services, quiet, good meals and very relaxing experience."

"Great hotel to stay at great customer service and large rooms "

"Like this hotel, very convenient and price is reasonable."

"Very satisfied…….."

"Great onsen - just the hot springs are worth staying there. The hotel itself is slightly outdated and may need some touch up work, but it looks very traditional and very clean. They won't let you into the hotel without taking your shoes and providing sleepers (which are too small for one of us). Everyone in the hotel is extremely polite."

"We were told the rooms are all smoking room. The cigarette smell was strong in our room so that was something we don’t really appreciate. The onsen facility was ok. The best was the one shared with the hotel next door."

"Very happy with the hotel, breakfast was outstanding, such a vast selection to choice from. The location is ideal for travelling beyond Kobe, the Shin- Kobe line is directly below the hotel. "