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Secrets Tides was excellent. The staff were extremely helpful, and the rooms were very clean, spacious, and well maintained. The resort offers three pools, excellent drinks, and outstanding facilities and services throughout. We had a great week in Punta Cana and thoroughly enjoyed our stay. The only downside was that the sea at the hotel was full of seaweed. The hotel staff are doing their best to clear it, but it does make the beach less ideal for swimming. Overall, we had a wonderful...

High end resort, staff very accommodating, always a different activity or event on during the evening

Lovely relaxed stay. The site is safe, lots to do for all age ranges. Thank you

The property is lovely and well maintained. We had a great room with its own pool. Most the restaurants were great. Our concierge Raul was great and nothing seemed too much trouble. Was disappointed about the hard sell for Palladium Travel Club which was frankly uncomfortable and wasted half a day.

Our stay at Grand Palladium was exceptional from beginning to end. The resort, facilities and hospitality made our experience truly memorable, but our incredible concierge, Rafael P, made it extraordinary. Rafael went far beyond our expectations. He booked all our dinner reservations, organised everything we needed and patiently answered every question. His organisation, professionalism and attention to detail made our entire stay effortless and completely stress-free. We never had to worry...

Quite location, and not so far from the center. It was a great stop before moving on to Samana. Both receptionists were helpful and lovely.

The location is good, the hotel is very clean and lit. The employees are wonderful and very helpful.

Wow! What a fabulous stay! The resort is huge and self contained metropolis! First and foremost I want to give a huge shout out to Norielis who was our personal Butler service she was amazing!!! We had a swim up suite which was Fabulous! Everything but Everything! Was amazing! Food gardens restaurants entertainment! If I could leave a 7 star review I certainly would! Absolutely fabulous!!!! ♥️♥️🌟🌟🌟🌟🌟🌟🌟

Beautiful beach resort. Nice junior suite - good size. Lovely restaurants and drinks. Highly recommend. Friendly and helpful staff.

Late check out at no cost.

We had a very enjoyable stay- family holiday- everything was of a high standard at majestic colonial, the staff the amenities, the food the location/ weather the day trips to monkeyland. We are hoping to come back in coming years

It’s a paradise

Will be a 5* but need to polish up on the finer details to make customer experiences better; small requests seemed difficult. As an English traveller we definitely fell through a language gap with the staff especially on the front desk (everyone else seemed to get a welcome drink) and room services side but also appreciate our lack of Spanish doesn't help. The good side of the hotel - food is incredible, all restaurant staff great (Henry was amazing), pools amazing, styling and furniture in...

Fantastic hotel, staff are wonderful. Went for my birthday, clean hotel, lovely big pool, eateries close by. Got around using Uber but plenty of taxis too. Bavaro beach 10 min taxi drive away. Airport 20mins away. The staff are truly amazing here. Are hotel lunch which was delicious. Housekeeping did a fantastic job. Nothing was too much. Relaxed on the cabanas. Coco bongo is walking distance. Highly recommend this hotel