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"Súper la experiencia, cuentan con un servicio de atención al cliente muy exquisito pendiente a cada necesidad y de que se esté lo más cómodo posible en todo momento "

"Place was beautiful. Staff were friendly but service was slow. Overall good experience."

"Everything was excellent!!!"

"Our stay at Excellence El Carmen was nothing short of phenomenal. From the moment we arrived, we were greeted with warm smiles, a refreshing welcome drink, and a level of service that set the tone for a truly unforgettable vacation. The resort itself is stunning—modern, elegant, and immaculately maintained. The main pool was beautiful and abundant, and the beachfront is pristine with soft sand and clear water. Our suite exceeded expectations: spacious, stylish, and sparkling clean, with a comfortable bed, a luxurious bathroom, and a private outdoor space that made the experience feel extra special. The daily restocked mini-bar and excellent housekeeping were a great touch. The dining options were truly impressive. From delicious breakfast buffets to incredible à la carte dinners, every meal felt fresh and thoughtfully prepared. The variety is fantastic—steakhouse, French, Italian, seafood, Asian—and we genuinely enjoyed every single restaurant we tried. What truly sets Excellence El Carmen apart is the staff. Every employee we interacted with went above and beyond to make our stay memorable. The service felt personal, attentive, and consistent throughout the entire resort. "

"Phenomenal the room was breathtaking, property was clean and Preston’s, staff was amazing and food was good. I’ll definitely be returning ! "

"He viajado en dos ocasiones a RD y es una lástima que no tengan música tipica o actividades que representen la cultura del país. Ni tan siquiera la mûsica en la piscina. Pero todo lo demâs excelente."

"Returning customer. "

"Cleaning was excellent and Judith provided us with a great service. She was very attentive and made sure that everything on the stayed was perfect. "

"Resort was beautiful and clean. Staff was very friendly."