Compare and book 3 Star hotels in Imbert, Puerto Plata

"There was an issue with check in and they moved rooms around without communication to our party prior too so the other 2 groups that booked at the same time were all on different sides of resort. Food at buffet and dominican restaurant and selection was great. The reservation process for the restaurants is inconvenient and unaccommodating. The rooms on the Tropical side need to be renovated. The showers you have to hold the handle or the water spills out of shower. large gap our front door. The bars only serve limited menu. The VIP beach bar was great ! Service was great and was a fun environment. parade and foam party were great on tropical side . on confresi side - pool needed to be cleaned and swim up bar under caves that was advertised was closed and seemed as if it was not used in a while. This resort bands the members with colored bands and members are treated differently based on how they are tagged by your booking . if you are not a memeber “no “ is often heard including the only place for the kids to get ice cream in harmony beach. ( mape said all guests) resort staff said no. overall had a good time due to the company. will not book at this resort again. Surprised that this is an expedia choice. Resort is made more for memberships / timeshares if you want decent service. Icing on the cake.i don’t bring jewelry on trips. I had one necklace that was with my toiletries that I took off when I went to the pool and it was taken from my room. very obvious"

"I booked a stay at Casa Marina Sosua expecting a relaxing vacation, but it turned out to be a very disappointing experience. From the moment we arrived, there were serious issues. When we entered the room, there were what appeared to be blood stains in the bathroom and near the hallway entrance. On top of that, the shower was in poor condition—the shower head was loose and fell while I was using it. The food situation was equally bad. We tried both the reservation-based restaurants and the buffet, and the quality was extremely poor. The meat, in particular, tasted heavily processed—similar to canned hot dogs—and overall, the food felt unappetizing and poorly prepared. Even the drinks were disappointing—they tasted like watered-down concentrated juice, with excessive dilution that made them flavorless. Customer service was also lacking. Most staff seemed uninterested and unhelpful, which made the experience even more frustrating. The only positive interactions we had were with the receptionist and a supervisor who genuinely tried to assist us. The one highlight of the property is the view—it’s absolutely beautiful, and we truly wanted to enjoy our stay. However, the overall conditions and service made that impossible. Fortunately, we contacted Expedia, and they were able to relocate us to another resort. Overall, I would not recommend staying here based on our experience."

"Didn't partake in the pool..."